Top 100 Quotes & Sayings by Doug McMillon

Explore popular quotes and sayings by an American businessman Doug McMillon.
Last updated on September 19, 2024.
Doug McMillon

Carl Douglas McMillon is an American businessman, and the president and chief executive officer (CEO) of Walmart Inc. He sits on the retailer's board of directors. Having first joined the company as a summer associate in high school, he became the company's fifth CEO in 2014. He previously led the company's Sam's Club division, from 2005 to 2009, and Walmart International, from 2009 to 2013.

Technology - the Internet, mobile and analytics - is being used to do anything and everything a customer doesn't want to.
Customers want to explore. But they need to have easy access to items they choose to use all the time. The historic trade-off between price and service has been altered by technology and customers expect to save time and enjoy the experience while saving money.
The best leaders lead through influence and collaboration,regardless of their title. — © Doug McMillon
The best leaders lead through influence and collaboration,regardless of their title.
Big problems don't rest on the shoulders of government or corporations alone.
Business has the unique ability to make things happen fast and at scale.
Our goal is to be able to serve our future customers. To do that, we need to build a strong and capable e-commerce business - but also to strengthen what we're doing in stores.
Technology is fundamentally changing what it means to work - and the retail industry is no exception.
I always wanted a Jeep.
We will do all we can to try and keep prices from going up.
If you want to think of a company as a system, design the system to benefit all. So how can you raise wages, increase training, and reduce carbon, and provide low-prices? We believe that it's possible to deliver, and I find a lot of other likeminded CEOs, as it relates to thinking that way.
Retailers come and go.
If you want to copy somebody, you're going to be second at best, and always a step behind.
Businesses grow and they don't change enough and they decline over time. Retailers do that on a bit of a faster cycle. — © Doug McMillon
Businesses grow and they don't change enough and they decline over time. Retailers do that on a bit of a faster cycle.
When I joined Walmart, I just had a team mindset, but I look back on it now, and I realize some of those early jobs I had, I was trying to help other people and rally the team. It ended up people started looking at me as a leader.
We know for sure that customers want to save money. Everybody wants a value. And we also know people want to save time.
We hope that our associates over time can do more delivery from their way home from stores. We keep trying to figure that out given the realities and the rules associated with that.
You see the rise and fall of Sears and others. It's just a reminder that this can happen to us too.
We want what's best for our customers, our associates and our communities.
We don't really care how the customers want to shop. We want to be in the position to serve them in any of those ways.
India is an important part of the Walmart story.
We simply won't be here if we don't take care of the very things that allow us to exist: our associates, customers, suppliers and the planet. That's not up for debate.
If Black and African-Americans could participate in our economy at the same level that others do, it'd be a boost to GDP growth.
Companies with cultures that celebrate diverse opinions and encourage the exchange of ideas have an advantage when solving difficult problems. A company that doesn't is at a clear disadvantage.
The role of innovation inside the company is so important. That's how we get growth, and there's no way to drive innovation without learning and change.
Everybody loves saving time and something that's easy.
Hurricane Katrina touched our customers, communities we serve, and our associates in a profound way.
Shipping packages one at a time is not only wasteful and environmentally unsustainable, it isn't cost-effective.
Whatever you've been asked to do, whatever your role is today, do it really well, deliver results, and do it with integrity.
The world is a better place with Walmart in it.
Sometimes, you can learn more from criticism than you can from flattery.
Finding inventory in the backroom is not always a joy.
Customer satisfaction has always been the number one goal for retailers, and in the future, customers will be more empowered than ever to drive the change they want, as they get more control over their shopping experience.
We have a long heritage as a company of serving responsible hunters and sportsmen and women, and we're going to continue doing so.
Deciding to listen with open ears and an open heart brings us together. We need to seek to really understand each other. We need to demonstrate empathy. If we can make these individual connections, we can strengthen our communities and nation.
Like people, when companies work to foster a culture of collaboration, communication becomes second nature.
Our job is to create great store experiences for customers and online and in every way we can service them.
Walmart is not arrogant. We could go away at any minute. I think most of us act that way every day. If you're not willing to fail - and we are failing at some things - you're going to go away.
It's really simple: If you're not meeting the wants and needs of the customer, you're done. There's not a lot of loyalty here. — © Doug McMillon
It's really simple: If you're not meeting the wants and needs of the customer, you're done. There's not a lot of loyalty here.
Customers want to save money and time and have the broadest assortment of items, and we think that by bringing e-commerce and digital capabilities together with the stores, we can do things that a pure e-commerce player can't.
Getting the job you want always starts with excelling at the one you have.
We believe in learning from other people.
2/3 of our management associates come from our hourly ranks. We put in place academies to help people with education. We've put a dollar a day college program in to help people get college hours if they want to advance their degrees.
Yeah, we're trying to learn from Sam Walton, learn from competition, and on a global basis be able to be the very best as we try to bring it all together.
We want to be able to do business in China. I know a lot of American businesses and farmers want to as well.
Some of the wealthiest people in the world became wealthy by saving money.
No doubt a leader or leaders can make that culture more effective or less effective, by the way that we behave. Most importantly, but also by what we say, what we stress, what we reward.
If the consumer generally feels like they are going to have a job... access to money... we will see them spend that.
My family raised bird dogs when I was growing up in Jonesboro, Arkansas, and I'm a gun owner myself. — © Doug McMillon
My family raised bird dogs when I was growing up in Jonesboro, Arkansas, and I'm a gun owner myself.
Low prices at Walmart are a given. Customers almost take that for granted. But they also want to save time, and that goal is increasing in importance relative to just saving money.
As chairman, I commit to keeping Business Roundtable CEOs at the forefront of constructive public policy debates as we pursue an agenda of greater growth and opportunity for all Americans.
In the world there is a debate over inequity, and sometimes we get caught up in that, and retail does in general.
Look around at things that just aren't getting done. Maybe there's a project you could tackle. Maybe there's an issue that always gets back-burnered for other priorities. Challenge yourself to take on those difficult assignments. They're learning opportunities, and you have a chance to change something for the better.
I think the growing interest in stakeholder capitalism stems from companies genuinely invested in doing good for our world, because it's the right thing to do and because businesses who take this approach are stronger.
Our country frequently seems more divided than ever on how to approach everything from climate change to the economy. I think the path to understanding begins with honest, open conversations.
My dad always had very high standards for me, from day one.
Customers want a broad assortment, especially with e-commerce. If you pull up your mobile app to look for something at Walmart, we want you to be able to find it.
We want to use innovation to be the most productive retail store in the industry.
Helping other people develops your leadership skills, and people start to see you as a natural leader.
Our associates are the heroes of our company's story. They work hard to make a difference in the lives of millions of customers.
My first job with Walmart was unloading trucks in a warehouse. Then I worked as an assistant manager in a store, and I was lucky enough to get into our buyer-training program. I loved merchandising and had a career path that led me through Sam's Club and Walmart International.
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