Top 21 Quotes & Sayings by J. Willard Marriott

Explore popular quotes and sayings by an American businessman J. Willard Marriott.
Last updated on November 21, 2024.
J. Willard Marriott

John Willard Marriott, Sr. was an American entrepreneur and businessman. He was the founder of the Marriott Corporation, the parent company of the world's largest hospitality, hotel chains, and food services companies. The Marriott company rose from a small root beer stand in Washington, D.C. in 1927 to a chain of family restaurants by 1932, to its first motel in 1957. By the time he died, the Marriott company operated 1,400 restaurants and 143 hotels and resorts worldwide, including two theme parks, earned US$4.5 billion in revenue annually with 154,600 employees. The company's interests also extended to a line of cruise ships.

View the problem as an opportunity to grow.
I've felt that dissatisfaction is the basis of progress. When we become satisfied in business, we become obsolete.
A man should keep on being constructive, and do constructive things. He should take part in the things that go on in this wonderful world. He should be someone to be reckoned with. He should live life and make every day count, to the very end. Sometimes it’s tough. But that’s what I’m going to do.
Take care of your people and they will take care of your customers. — © J. Willard Marriott
Take care of your people and they will take care of your customers.
Do it and do it now. Err on the side of taking action
Communicate. Listen to your customers, associates and competitors.
Customer needs may vary, but their bias for quality never does.
. . . success is a combination of many things, but a good character is the foundation of the kind of success that will bring you real happiness. Choose your friends wisely-they will make or break you.
Great companies are built by people who never stop thinking about ways to improve the business.
Take good care of your employees, and they'll take good care of your customers, and the customers will come back.
No matter how hard you work for your money, there's always someone out there willing to work twice as hard to take it away from you.
It's more important to hire people with the right qualities than with specific experience.
Celebrate your people's success, not your own.
Eliminate the cause of a mistake. Don't just clean it up.
It's the little things that make the big things possible. Only close attention to the fine details of any operation makes the operation first class.
Choose your friends wisely-they will make or break you.
Good timber does not grow with ease; the stronger the wind, the stronger the trees
Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back.
Entrepreneurs are never satisfied. They want to do things better. They strive for perfection and use all the ingenuity to their command to achieve it.
See and be seen. Get out of your office, walk around, make yourself visible and accessible. — © J. Willard Marriott
See and be seen. Get out of your office, walk around, make yourself visible and accessible.
No person can get very far in this life on a 40 hour week.
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