Explore popular quotes and sayings by an American author Jeffrey Gitomer.
Last updated on December 21, 2024.
Jeffrey Gitomer is an American author, professional speaker, and business trainer, who writes and lectures internationally on sales, customer loyalty, and personal development. He lives with his wife Jennifer Gluckow in Charlotte, North Carolina.
I grew up in an upper-middle-class town with a population around 12,000. My high school held around a thousand kids. All smart. We had a strict dress code. If you wore blue jeans to school, they sent you home.
Management's job is to convey leadership's message in a compelling and inspiring way. Not just in meetings, but also by example.
My readers and my audiences have turned into my followers. They are more than interested in what I have to say in the subjects of sales, loyalty, attitude, networking, business social media, and becoming a trusted advisor.
Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
I consider myself a frequent flyer, flying roughly 200 times a year on mostly mainstream airlines.
Most salespeople would like to think of themselves as being rock stars, but they don't display the talent to match their definition.
The love of what you do, combined with your belief in what you do, will not determine your success. It will determine how hard you will work and how dedicated you will be to achieving it. Success just shows up from there.
Rock stars, like anyone else, have to show discipline and take consistent good actions.
There is no one thing that can turn around a rejection. But there is one answer: begin talking to your customers who have already bought from you and discover why they bought.
In sales, it's not what you say; it's how they perceive what you say.
Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to quality of product to service after the sale.
The buyer, the prospect, the customer expects you to have knowledge of their stuff, not just your stuff.
I don't want features, I want value. I don't want benefits, I want value.
Every single person in every single company is either in sales or affects sales. Every single person in every single company is either in service or affects service.
Great salespeople are relationship builders who provide value and help their customers win.
Selling is a natural skill. It's developed as a child. You may know it as persuasion.
People don't like to be sold, but they love to buy.
I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place.
There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for - that winning edge.
The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service.
Many salespeople are trying to make their quota rather than developing a deeper belief in their product or service - and even worse, they don't have a strong enough belief in themselves.
The chief executive officer is also the chief sales officer. He or she is responsible for the success of the company and making a profit. The closer the CEO is to the everyday selling process, bringing in business, the more successful the company will become.
There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.
Great people have great values and great ethics.
When you hear bosses talk about their best salespeople, they often refer to them as rock stars. It's the highest praise your boss can give someone on your team.
Value-first is a perception. If your customer does not perceive it as value, then it's not very valuable.
We use social media as an adjunct to my total media/market outreach.
If you want to be the best salesperson, first you must be the best person.
Failure is an event, not a person. Think of failure as 'it' and not 'me'.
Before you can get what you want, you have to know what you want,and make a game plan to get it
Quality performance starts with a positive attitude.
Trust is not an important element; it is THE important element in any LONG TERM success with anyone or any company.
Take action every day - some small dose at a time.
Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
Differentiate with value or die with price.
Sell yourself before you try to sell your company or your product.
In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
Most people will not do the hard work it takes to make success easy. Don't be like most people.
People don't like to be sold, but they love to buy!
Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
Invest time, don't spend it.
You don't get great at selling in a day. You get great at selling day by day.
If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!
Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
Customers will want to talk to you if they believe you can solve their problems.
People will try to rain on your parade because they have no parade of their own.
Failure is not about insecurity. It's about lack of execution.
It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
You don't earn loyalty in a day. You earn loyalty day-by-day.
A person who seems to have all of the answers, usually isn't listening.
Don't dwell on the problem; concentrate on the solution.
It ain't the rain, the snow, the boss, the competition, the spouse, the money, the car, the job, or the kids - it's you! And it always has been.
Good things come to those who have patience and take consistent, persistent actions toward what they want.
Customer satisfaction is worthless. Customer loyalty is priceless.
People don't want to be sold! People want to buy!
Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.
Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.