Explore popular quotes and sayings by an American engineer Michael Martin Hammer.
Last updated on November 8, 2024.
Michael Martin Hammer was a Jewish-American engineer, management author, and a former professor of computer science at the Massachusetts Institute of Technology (MIT), known as one of the founders of the management theory of Business process reengineering (BPR).
A successful career will no longer be about promotion. It will be about mastery.
To succeed at re-engineering, you have to be a missionary, a motivator, and a leg breaker.
...heavy investments in information technology have delivered disappointing results - largely because companies tend to use technology to mechanize old ways of doing business...Instead of embedding outdated processes in silicon and software, we should obliterate them and start over.
Reengineering cannot be entrusted to the semi-competent, the hangers-on with nothing better to do.
Unless companies change these rules, any superficial re-organizations they perform will be no more effective than dusting the furniture in Pompeii.
The transitional concept of management is reaching the end of the road.
Automating a mess yields an automated mess.
Reengineering posits a radical new principle: that the design of work must be based not on hierarchical management and the specialization of labor but on end-to-end processes and the creation of value for the customer.
Reengineering eliminates work, not jobs or people.
If managing were simple, why do the majority of businesses fail? If physicians had the same success rate as executives, the medical schools would have been shuttered long ago.
America's business problem is that it is entering the twenty-first century with companies designed during the nineteenth century to work well in the twentieth.