A Quote by Donald A. Norman

Forget the complaints against complexity; instead, complain about confusion. — © Donald A. Norman
Forget the complaints against complexity; instead, complain about confusion.
Whether I do jazz or R&B, there are always complaints. I would just listen to the complaints about what I do instead of celebrating what I do, and that I'm different and in my own lane. It took a while for me to just ignore the doubts.
I see some people complain about Dana; I've got no complaints about Dana.
We academics - I am an academic - we love complexity. You can write papers about complexity, and the nice thing about complexity is it's fundamentally intractable in many ways, so you're not responsible for outcomes.
A Judicial Bureau of Investigation under an independent Judicial Complaints Commission, should be set up to investigate complaints against judges.
There are times in life when, instead of complaining, you do something about your complaints.
There's not much you can complain about - you're a Major League Baseball player; you're getting paid to play a game. People want to be you, wish they could do what you do. There are some complaints here and there, but there really aren't any significant ones.
Before a show, you might have aches or pains, or it's a bad rainy day, or it's too humid. We all complain about stuff. But... how do I put this poetically? Once it's the roar of the crowd and the smell of the greasepaint, forget it. Once the adrenaline kicks in and your chest expands, you forget about all that.
Complexity is not a cause of confusion. It is a result of it.
Complexity creates confusion, simplicity focus.
I also talk a lot in Deeper Reading about the importance that confusion plays. When my students come to me, they think confusion is bad. They are wrong. Confusion is the place where learning occurs.
I forget a lot of things sometimes. I'm not one to sit here and complain. While I did not know the severity of what continuous head traumas could do to an individual and the mind and so forth, I'm not going to sit here and complain.
Never to forget the Holocaust was not only against Jews. It was mostly against Jews but it was also against homosexuals, gypsies and, let's not forget, people with disability.
Lord knows what incommunicable small terrors infants go through, unknown to all. We disregard them, we say they forget, because they have not the words to make us remember. ... By the time they learn to speak they have forgotten the details of their complaints, and so we never know. They forget so quickly, we say, because we cannot contemplate the fact that they never forget.
Instead of being critical of people in authority over you and envious of their position, be happy you're not responsible for everything they have to do. Instead of piling on complaints, thank them for what they do. Overwhelm them with encouragement and appreciation!
I have no complaints about my path and the places it has taken me; enough complaints to fill a circus tent about other things, maybe, but the path I've chosen has always been the right one, and I wouldn't have had it any other way.
We are, none of us, 'either' mothers or daughters; to our amazement, confusion, and greater complexity, we are both.
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