A Quote by Eric Yuan

Our philosophy at Zoom is to create a company that promotes self-motivation. I have told our managers not to spend too much time motivating employees. You have to create an environment where employees can motivate themselves. That is really important because self-motivation is more sustainable.
One of the things we know is that you cannot motivate other people, but you can remove the obstacles that stop them from motivating themselves. All motivation is self-motivation.
The common wisdom is that ... managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
I’ve seen how important this concept is in business. To be truly successful, companies need to have a corporate mission that is bigger than making a profit. We try to follow that at salesforce.com, where we give 1% of our equity, 1% of our profits, and 1% of our employees’ time to the community. By integrating philanthropy into our business model our employees feel that they do much more than just work at our company. By sharing a common and important mission, we are united and focused, and have found a secret weapon that ensures we always win.
The most important mission for a Japanese manager is to develop a healthy relationship with his employees, to create a familylike feeling within the corporation, a feeling that employees and managers share the same fate.
Our company wouldn't exist and wouldn't be around without our warehouse employees and our call center employees. And these employees - not just at Rent the Runway but at tens of thousands of other companies throughout the country - are treated unequally.
It's the job of a manager not to light the fire of motivation, but to create an environment to let each person's personal spark of motivation blaze.
If contemplation of other people's pain just increases distress, then I think we should see it in another way. If we don't center too much on ourselves, then [we] increase our courage and our determination to remedy the pain, not our distress. If we have unconditional compassion, then it increases our courage. So that's the difference, self-centered motivation versus altruistic motivation.
Long-term, we must begin to build our internal strengths. It isn't just skills like computer technology. It's the old-fashioned basics of self-reliance, self-motivation, self-reinforcement, self-discipline, self-command.
The best motivation for anyone-including employees-is to hear or see our name as often and in as many places as possible. Our name is the most potent sound we can hear and see. If you want to motivate someone put their name up in lights and/or sing it from the rooftops!
The quality of everything we do: our physical actions, our verbal actions, and even our mental actions, depends on our motivation. That's why it's important for us to examine our motivation in our day to day life. If we cultivate respect for others and our motivation is sincere, if we develop a genuine concern for others’ well-being, then all our actions will be positive.
The only long-term motivation is self motivation. So hire people who are self motivated and get out of their way.
As for the employees, the payment in stock options revives, somewhat ironically, the old anarchist ideology of self-management of the company, as they are co-owners, co-producers, and co-managers of the firm.
I sometimes call this our "spacesuit self" because we come into an environment that is difficult and challenging, where we're told to be different. We're told to jump over hoops to be loved and appreciated, so we have to develop spacesuit strategies to get approval and create ways to avoid being judged.
You can motivate by fear, and you can motivate by reward. But both those methods are only temporary. The only lasting thing is self motivation.
I always took my role as a leader, and certainly chairman and CEO of a major company very seriously as to our employees and trying to create opportunities for them and create opportunities where they could even, as I said many times, could realize their God-given potential and maybe realize more potential than even they realize they had.
The reality is the only place a company's culture is going to start and end is at the beginning of that company. And it always starts with the founders. So if you can't create an environment of founders and founding employees who are going to represent the company you want, then you are never going to get there. You have to look at your own network and find what you are missing. So if you don't have a female or someone who has an international perspective or a person with a bio degree, but those perspectives matter to the firm or product you want to create, then it's never going to work out.
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