A Quote by Henry Ford

In the Ford Motor Company, we emphasize service equally with sales. — © Henry Ford
In the Ford Motor Company, we emphasize service equally with sales.
When I arrived in Ford, a decision was made to sell many marquee brands. This was because 85 per cent of the sales were from Ford and Lincoln brands. We were clear that for the company's strong future, we needed to focus on the Ford brands.
The Ford Motor Co. should stand for something more than cars and trucks. There is a Ford way of doing things that we cannot lose... We need to be continuously polishing that Ford oval.
My dad's first-ever real true job was at Ford Motor Company. He was a UAW member.
Ford Motor Company's sluggish and piecemeal approach to its automotive responsibilities betrays motorists' safety.
At Ford Motor Company, we believe the arts speak a common language that weaves a common thread among all people.
After-sales service is more important than assistance before sales. It is through such service that one gets permanent customers.
Now, if most Americans want to go out and buy a car, they don't say, you know, 'I think I'll call the chairman of the board of Ford Motor Company and see what kind of deal we can make here.'
I don't want anybody, whether it's my grandchildren or any of our employees' grandchildren, to have to apologise for working for Ford Motor Company. In fact, I want the opposite. I want them to look and say, 'What a difference we made!'
Margins on other sales and revenues grew as a result of the growth in extended service plan revenues, which have no associated cost of sales, and the growth in our service margin, reflecting improved overhead expense absorption.
Every single person in every single company is either in sales or affects sales. Every single person in every single company is either in service or affects service.
My mother never criticized any idea I had. She thought anybody could have anything. Even if I was in a poor family that worked at Ford Motor Company and lived in Dagenham. I could have told my mother that I wanted to work in pantomime. And she'd have said, "Great. I can help you."
Henry Ford has several times sneered at unproductive stockholders.... Well, now. Let's see. Who made Henry Ford's own automobile company possible? The stockholders who originally advanced money to him. Who makes it possible for you and me to be carried to and from business by train or street car? Stockholders.... Who made our vast telephone and telegraph service possible? Stockholders.... Were stockholders all over the country to withdraw their capital from the enterprises in which they are invested, there would be a panic ... on a scale never before known.
We went to the New York World's Fair, saw what the past had been like, according to the Ford Motor Car Company and Walt Disney, saw what the future would be like, according to General Motors. And I asked myself about the present: how wide it was, how deep it was, how much was mine to keep.
Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies that provide outstanding service - ultimately, great service can drive sales and customer loyalty.
The most important thing is the fact we have created this successful and sustainable Ford Motor Co. worldwide. I have no regrets.
Be it whim or emergency, the modern laboratory is equally at the service of romance, equally ready to gratify mankind with a torpedo or a toy.
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