We must understand what is on clients' minds and what their needs are, and we must also be close to our teams who are serving our clients. At day's end, it is all about delivering value to our clients as defined by them.
At XL, we tackle risk like no one else, analyzing deeper and listening closely to our clients to create solutions that unleash the world's capacity to advance. By helping our clients unlock their full potential, we fulfill our own. Our new brand demonstrates this unique outlook and the commitment and value we bring to clients.
I realized that I spent more time thinking about my problem clients than my great clients. I had to stop feeding the drama of the problem clients-and other problems in my life.
I still owe a duty of loyalty to my clients and former clients, so I cannot specify which clients I did not especially find congenial, but the cause was the same.
One thing I want to emphasize is that, like any human being, we can discuss our view of the economy and the market. Fortunately for our clients, we don't tend to operate based on the view. Our investment strategy is to invest bottom up, one stock at a time, based on price compared to value. And while we may have a macro view that things aren't very good right now - which in fact we feel very strongly we will put money to work regardless of that macro view if we find bargains. So tomorrow, if we found half a dozen bargains, we would invest all our cash.
Selling is something we do for our clients - not to our clients.
About half the practice of a decent lawyer is telling would-be clients that they are damned fools and should shut up.
The line between pride in our work and neurotic obstinacy is a narrow one. We make our recommendations clear. But we do not grudge our clients the right to the final say. It is their money.
I believe if we had half our companies and half our countries run by women, and half our homes run by men, things would be better. We know our companies would be more productive. If you use the full talents of the population, you're more productive. We know our homes would be happier.
Of course, bankers were always interested in making money. But when bankers had clients, they bore some responsibility for the clients' welfare.
When I speak to people I worked with when I was young, they constantly tell me they wish their students would work half as hard as I did. I was always one to get a lot more out of myself, seeing the glass as half-empty rather than half-full.
He who prefers to give Linus the half of what he wishes to borrow, rather than to lend him the whole, prefers to lose only the half.
And yet, and yet, in these our ghostly lives, Half night, half day, half sleeping, half awake, How if our waking life, like that of sleep, Be all a dream in that eternal life To which we wake not till we sleep in death
I always love design but the more I designed for clients, the less I liked the process of designing for them. I do lettering and illustration for money, which clients don't mess with too much and web design for fun.
Our nation, our economy, and our families would be much stronger if half of our companies were run by women and half of our households were run by men.
We decided to significantly change the nature of the services we are providing to our clients by creating, really, a digital-first company, and digital first in two main directions: first, being the leader in providing digital services to our clients and second, making Accenture the most digitalized organization.