A Quote by Jonathan Alter

If Franz Kafka were alive today he'd be writing about customer service.

Jonathan Alter

Quote Topics

About Alive Customer Customer Service Kafka Service Today Were Writing

Quote Author

Jonathan Alter
American - Journalist
Born: October 6, 1957

I was first introduced to Kafka's writing during my compulsory army-service basic training. During that period, Kafka's fiction felt hyperrealistic.

Etgar Keret

Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service.

Fabrizio Moreira

Franz Kafka is a huge influence, more than the Grimms. To allow yourself to get into the coal bucket and fly to the sky ... we learned that from Kafka, that you can have a thought and make a body of it in this way.

Lore Segal

When I wrote 'Your Republic Is Calling You,' it was Franz Kafka's writing that I had most in mind, and James Joyce's 'Ulysses.' Entirely out of the blue, Kafka's characters receive an order to go somewhere, and when they try to comply, they never quite manage it. Ki-yong in 'Your Republic Is Calling You' is precisely that sort of character.

Kim Young-ha

I guess I will say, going back to the Judaism questions, there are mental reflexes or patterns that I think of as Jewish in my own feelings about mysticism and theology.Franz Kafka is someone I very much revere. If I believed in holy texts I'd go to him as a touchstone. Not that I read Kafka all the time at this point. In a way, this is what I most want to talk about and it's the hardest to talk about.

Jonathan Raymond

But if I were to say who influenced me most, then I'd say Franz Kafka. And his works were always anchored in the Central European region.

Vaclav Havel

What [Franz] Kafka says about the Tower of Babel: In the beginning there were actually many languages, and then as a punishment God gave the world a single language. And then they stopped understanding each other.

Elie Wiesel

Franz Kafka is an idea person. His books begin and end in ideas. Ideas have always been important to me in my writing. To the point that I have to be careful that they don't take over.

Alan Lightman

Look, I think that when we started Virgin Atlantic 30 years ago, we had one 747 competing with the airlines that had an average of 300 planes each. Every single one of those have gone bankrupt because they didn't have customer service. They had might, but they didn't have customer service, so customer service is everything in the end.

Richard Branson

In Guinea I could read [Franz] Kafka. I re-discover in him my own discomfort.

Jean-Paul Sartre

I was warped early by Ray Bradbury and Edgar Allan Poe. I was very fond of Franz Kafka.

Margaret Atwood

Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.

Sanjay Kumar

Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?