A Quote by Justin Kan
When you're a startup, your edge is that you don't have that many customers. So you can build a really strong relationship with them.
Related Quotes
If you can't build a relationship with your customers, you're in big trouble. If you can remember the numbers from the reports and spreadsheets you spent hours poring over in your office, but you can't picture the faces of your customers - you're in big trouble.
Don't build a bar for yourself. Build it for your customers. It's all about them: the walls, the finishes, the textures, the food, the beverages, literally everything has to be for them.
We want a direct relationship with our customers. To build a business and sell products to them.
Because startups often accidentally build something nobody wants, it doesn’t matter much if they do it on time and on budget. The goal of a startup is to figure out the right thing to build - the thing customers want and will pay for - as quickly as possible.
The goal of a startup is to figure out the right thing to build-the thing customers want and will pay for-as quickly as possible. In other words, the Lean Startup is a new way of looking at the development of innovative new products that emphasizes fast iteration and customer insight, a huge vision, and great ambition, all at the same time.
There's nothing wrong with a business that supports you and perhaps an extended family. But if you want to build a scalable startup, you need to be asking how you can you get enough customers/users/payers to build a business that can grow revenues past several $100M/year.
Offer your customers a long-term relationship, then do everything possible to build and maintain it.
The best way to build anything is to build it together and build it with diversity, because then you really get good ideas about how to be strong. And you need a strong foundation, which brings about the notion that all of us in the neighborhoods, I still consider myself to be one of them.
I wouldn't mind working in restaurants again because you build up a relationship with the customers. I'm really inspired by the mundane - it's often the most ordinary-looking people who have the best stories - and you can watch diners and study their idiosyncrasies without them being aware of it.
Sabanci has many years of experience in the tire reinforcement industry, and we are committed to the success of this business through an advanced technology relationship with KoSa and a strong commitment to our customers.
Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
If you want to build a startup that has a good chance of succeeding, don't listen to me. Listen to Paul Graham and others who are applying tons of data to the idea of startup success. That will maximize your chance of being successful.
There's no great mystery to satisfying your customers. Build them a quality product and treat them with respect. It's that simple.
Giving customers and prospects a glimpse into the entrepreneur's life and mindset can allow them to cultivate a deeper relationship with customers separately from the brand.
It helps tremendously to have operating startup experience when advising startups. It is much easier to tell people how to talk to customers, build product, manage an engineering team, raise money from investors, and talk to press when you've done it before yourself.
Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product.
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