A Quote by Ritesh Agarwal
I know what time a customer checked in, what he ordered, did it get delivered on time, did he order for sling bags, and so on. And when the customer checks out, he can walk out like how you get out of cabs because if you have a wallet it's completely hassle-free.
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Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service.
We have to get the Diamond. And Cesare’s head.” They looked at me. “Why the head?” Doolittle asked. “Because it’s easy to carry and I can torture it for a long time.” And I didn’t just say it out loud, did I? I checked their faces. Yep, I did.
If something doesn't turn out as planned, you will ask yourself, 'How did I create that? What was I thinking? What were my beliefs? What did I say or not say? What did I do or not do to create that result? How did I get the other person to act that way? What do I need to do differently next time to get the result I want?'
As I get older, I increasingly value free time that's completely free of appointments. Time to think, time to reflect, time to just hang out with my wife and kids.
I have a sense of respect: respect for my suppliers, respect for the staff, respect for the customer - as long as they respect us. When we have a customer who is playing a provocative, disrespectful game, then we just prefer to just throw him out, rather than deal with it. Some people, sometimes, are unhappy themselves. And that can really create a frustrating performance to us and to the staff and all that. I don't throw customers out as much as I used to. In the old days, "You don't like it? Get out!" I'm much nicer now.
It's like going into the Senate. You know, the first time you get there, you're all excited, 'My God, how did I ever get here?' Then, about six months later, you say, 'How the hell did the rest of them get here?'
The key for us is to have assets that are easy for people to get to and they want to use. So Go90 right out of the gate will have certain things that are exclusive to Verizon, but you can download it if you're a Sprint customer or T-Mobile customer, and they're doing that. Things like the AwesomenessTV - exclusive content.
What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.
We sent our user research team out to sit with customers for periods of time and get some insight into how Slack is working. We also get tens of thousands of points of contact via Twitter and our customer support ticketing system every month and can synthesize those results.
As a customer, I would see pieces that I loved and then find out they weren't being made because no store had ordered them.
Who do you know, who could come out on a flying carpet? P. Diddy standing at the bottom, come out like a concert, dancing, oozing confidence, and then get in and take somebody out? Come on, do you know anybody in the history of the sport that did what Prince Naseem did? I ain't trying to brag, but I was bloody good at it.
I contemplate the notion that maybe regrets are a process of accumulation of time, as unavoidable as a closet full of clothes and more bags of them in the attic. Is accumulated baggage what makes people get old? If so, they need to clean out their fecking attics, send the stuff to consignment shops and remember how to walk around naked like kids, little bellies sticking out, always ready for a good laugh.
I wanna get rich enough in life that I can afford to release a dozen doves every time I walk into a room. You know people would be like, 'Did you see that guy come out of the bathroom? The one with doves, it was beautiful.'
We stand there, quiet. My questions all seem wrong: How did you get so old? Was it all at once, in a day, or did you peter out bit by bit? When did you stop having parties? Did everyone else get old too, or was it just you? Are other people still here, hiding in the palm trees or holding their breath underwater? When did you last swim your laps? Do your bones hurt? Did you know this was coming and hide that you knew, or did it ambush you from behind?
How?" I demanded. "How could you have screwed this one up?" "When I got in, they said the manager was on the phone and would be a few minutes. So, I sat down and ordered a drink." This time, I did lean my forehead against the steering wheel. "What did you order?" "A martini." "A martini." I lifted my head. "You ordered a martini before a job interview." "It's a bar, Sage. I figured they'd be cool with it.
I get a bit nervous because I just want the show to go well. I think you always have to be a little bit nervous, or else you're a little checked-out, and that's maybe the time when you're not doing your best stuff, because you're kind of just checked-out and falling back on stuff.
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