A Quote by W. Edwards Deming

It is management's job to direct the efforts of all components toward the aim of the system. The first step is clarification: everyone in the organization must understand the aim of the system, and how to direct his efforts toward it. Everyone must understand the damage and loss to the whole organization from a team that seeks to become a selfish, independent, profit center.
It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
The first step in community organization is community disorganization. The disruption of the present organization is the first step toward community organization. Present arrangements must be disorganized if they are to be displace by new patterns.... All change means disorganization of the old and organization of the new.
I understand by socialism a society in which the aim of production is not profit, but the use. In which the individual citizen participates responsibly in his work, and in the whole social organization, and in which he is not a means who is employed by capital.
You must not run your Organization as a functional hierarchy. You must understand it as a System.
A company is a multidimensional system capable of growth, expansion, and self-regulation. It is, therefore, not a thing but a set of interacting forces. Any theory of organization must be capable of reflecting a company's many facets, its dynamism, and its basic orderliness. When company organization is reviewed, or when reorganizing a company, it must be loked upon as a whole, as a total system.
Now, we learn that a system must have an aim. Without an aim, there is no system.
Birth control is the first important step woman must take toward the goal of her freedom. It is the first step she must take to be man's equal. It is the first step they must both take toward human emancipation.
We need to direct our efforts toward one goal, and that is to survive.
What is the manager's job? It is to direct the resources and the efforts of the business toward opportunities for economically significant results. This sounds trite - and it is. But every analysis of actual allocation of resources and efforts in business that I have ever seen or made showed clearly that the bulk of time, work, attention, and money first goes to problems rather than to opportunities, and, secondly, to areas where even extraordinarily successful performance will have minimal impact on results.
One of the difficulties in bringing about change in an organization is that you must do so through the persons who have been most successful in that organization, no matter how faulty the system or the organization is. To such persons, you see, it is the best of all possible organizations, because look who was selected by it ad look who succeeded most in it. Yet, these are the very people through whom we must bring about improvements.
When under the pretext of fraternity, the legal code imposes mutual sacrifices on the citizens, human nature is not thereby abrogated. Everyone will then direct his efforts toward contributing little to, and taking much from, the common fund of sacrifices. Now, is it the most unfortunate who gains from this struggle? Certainly not, but rather the most influential and calculating.
Those who direct the maximum force of their desires toward the center, toward true being, toward perfection, seem quieter than the passionate souls because the flame of their fervor cannot always be seen.
I think the aim - and certainly the aim of what I've tried to do since leaving - is not political and certainly not a witch hunt at individuals. It's to try to direct our attention at what I believe is a fundamental fault analysis that we must now examine.
The fact that you are here tonight gathered together with us testifies to the fact you understand the need for this organization and the need for redoubling our efforts in this organization to try to assure that democracy as represented by the United States must depend upon a total freedom of religion, which is written into our Constitution, of course, and the mere suggestion that anyone could maintain that one's patriotism, one's devotion to one's country can be judged by one's religion is so vile, so vile that we have to take to the streets indeed and to put it aside.
Don't fall victim to what I call the ready-aim-aim-aim-aim syndrome. You must be willing to fire.
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