A Quote by Aaron Levie
You want to find the really crazy but still somewhat reasonable outliers within the customer ecosystem.
Related Quotes
I believe that the voices of fear, both from without and within, can only be dispelled by trusting the voice that comes from the heart. Be still and listen to it. If it speaks of love and compassion for others, for the world itself, it just might be the voice of God - or a reasonable facsimile. If, however, it snarls with fear of the unknown, fear of losing what you have or of not getting what you want, then it just might be the voice of Rupert Murdoch - or a reasonable facsimile.
The hope with Tipping Point was it would help the reader understand that real change was possible. With Blink, I wanted to get people to take the enormous power of their intuition seriously. My wish with Outliers is that it makes us understand how much of a group project success is. When outliers become outliers it is not just because of their own efforts. It's because of the contributions of lots of different people and lots of different circumstances.
You have to be somewhat crazy, if you want to be successful.
I find it really unique that the black community, who has been oppressed and is still oppressed, can find a way to oppress themselves, and ourselves, within it.
It is closer to the truth to say that God is crazy than that God is reasonable. I suspect God merely smiles when someone calls him crazy, but shakes His head and frowns when someone calls Him reasonable.
What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.
Most customer service people are great. It's that one customer service person from hell that drives me crazy!
Throw away those little pieces of paper. Get yourself a big, beautiful canvas. Bring from this nature the most beautiful colors. Find the serene scene within. Find the joy in each corner of your life. Sit still and feel what is within you. Sit still and paint like you have never painted before.
But most automotive dealerships are set up for customer acquisition - which is crazy when you consider the average cost of customer acquisition is $1,000 or more.
If a customer walks out without shoes, you really want to find out why. 'It didn't fit' is not good enough.
Worldly wisdom dictates to her disciples the propriety of dressing somewhat beyond their means, but of living somewhat within them.
Big Data will spell the death of customer segmentation and force the marketer to understand each customer as an individual within eighteen months, or risk being left in the dust.
I want people to talk more. I mean, I watch Game of Thrones and there's all sorts of crazy nudity in it...and very little of which I can justify, except that it's in a titillating and somewhat exploitational manner, but I don't really feel like that's a subject that people are interested in because it's the same news story.
On Amazon, you find retailers that want Amazon to do part of their services. Those, you don't find to the same degree on Google Shopping. On Google Shopping, you find sort of the bigger brands, those who want to have the customer relationship themselves - the data, the payment details, the search patterns.
I can find every jacket under the sun that I like. But I cannot find trousers cut the way I want them. They're all really tight at the bottom. Nobody does a boot cut on a trouser leg. It drives me crazy.
Find time still to be learning somewhat good, and give up being desultory.
Related Authors
Bill Gates Quotes
American
Businessman
Charlie Munger Quotes
American
Businessman
Dieter F. Uchtdorf Quotes
German
Businessman
Henry Ford Quotes
American
Businessman
Jim Rohn Quotes
American
Businessman
Joseph B. Wirthlin Quotes
American
Businessman
Mark Cuban Quotes
American
Businessman
Mark Zuckerberg Quotes
American
Businessman
Peter Drucker Quotes
American
Businessman
Richard Branson Quotes
British
Businessman
Russell Simmons Quotes
American
Businessman
Sam Altman Quotes
American
Businessman
Steve Jobs Quotes
American
Businessman
Tom Peters Quotes
American
Businessman
Walt Disney Quotes
American
Businessman
Warren Buffett Quotes
American
Businessman