A Quote by Ab-Soul
You had to look at it as sales, as costumer service. Costumer's alwasy right, you know? Service with a smile. Those type of things so it's just kinda in me. In my DNA.
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I've been thinking about that a lot too lately, These Days. I think it's becasue I grew up in retail, in costumer service. I grew up having to talk to everybody, having to sell to everybody so now that I can just sell me, it's fun. It's not even a sale, it's really just me being me.
Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies that provide outstanding service - ultimately, great service can drive sales and customer loyalty.
Look, I think that when we started Virgin Atlantic 30 years ago, we had one 747 competing with the airlines that had an average of 300 planes each. Every single one of those have gone bankrupt because they didn't have customer service. They had might, but they didn't have customer service, so customer service is everything in the end.
After-sales service is more important than assistance before sales. It is through such service that one gets permanent customers.
Service standards keep rising. As competitors render better and better service, customers become more demanding. Their expectations grow. When every company's service is shoddy, doing a few things well can earn you a reputation as the customer's savior. But when a competitor emerges from the pack as a service leader, you have to do a lot of things right. Suddenly achieving service leadership costs more and takes longer. It may even be impossible if the competition has too much of a head start. The longer you wait, the harder it is to produce outstanding service.
Just play the moment, that's the fun of it. You just play the moment. It's great writing and very clever writing, I think it's witty. And I have those great clothes. You have a great, witty, intelligent script and you look like a million dollars, because we have a great costumer, and it's a pretty good place to begin.
Margins on other sales and revenues grew as a result of the growth in extended service plan revenues, which have no associated cost of sales, and the growth in our service margin, reflecting improved overhead expense absorption.
When you have got a ticket to send, and you're not a top costumer, it's best not to waste your time.
I felt that God could be realized only through service. And service for me was the service of India, because it came to me without my seeking, because I had an aptitude for it.
It was very easy to kind of, kinda shut off and just, just kinda go crazy and just kinda dive into this or that. You never really take a minute to look around, you know take stock and see where you're at and make sure you're doing things for the right reasons and make sure that you remember to call that person who's really important to you and you know, tell them what's on your mind, and be honest with yourself.
Theatre requires devotion that is all-consuming. When we started out, we didn't mind working 12 hours a day. We didn't mind going endlessly over and over a scene to make it right. I was the company's costumer for the first few years, and I remember the budget for 'Balm in Gilead' was $150.
Just to be honest, like I always am, I tip on my service. I think it's a difference between good service and bad service, and just having a bad day.
Like the destroyer, the submarine has created its own type of officer and man with language and traditions apart from the rest of the service, and yet at the heart unchangingly of the Service
First of all, we have infrastructure as a service, which Amazon has; we have platform as a service, which Microsoft has; we have software as a service; we have applications. Nobody has everything except us. We also have data as a service.
You talk about the [armed] service teaches you how to depend on each other, the service makes you aware of the common good and strips that down. Guys who go into service get to have that. But that's a high price to pay in this day and time with going into service.
Every business is a service business. Does your service put a smile on the customer's face?
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