A Quote by Alan Cooper

If we want users to like our software, we should design it to behave like a likeable person. — © Alan Cooper
If we want users to like our software, we should design it to behave like a likeable person.
If we want users to like our software we should design it to behave like a likeable person: respectful, generous and helpful.
I consider that the Golden Rule requires that if I like a program I must share it with other people who like it. Software sellers want to divide the users and conquer them, making each user agree not to share with others. I refuse to break solidarity with other users in this way.
Things on a very small scale behave like nothing that you have any direct experience about. They do not behave like waves, they do not behave like particles, they do not behave like clouds, or billiard balls, or weights on springs, or like anything that you have ever seen.
In the free/libre software movement, we develop software that respects users' freedom, so we and you can escape from software that doesn't.
Think of how Wikipedia works, how Amazon harnesses user annotation on its site, the way photo-sharing sites like Flickr are bleeding out into other applications. We're entering an era in which software learns from its users and all of the users are connected.
There are no significant bugs in our released software that any significant number of users want fixed.
If I say [electrons] behave like particles I give the wrong impression; also if I say they behave like waves. They behave in their own inimitable way, which technically could be called a quantum mechanical way. They behave in a way that is like nothing that you have seen before.
Sometimes in life it is most wise to behave like a bridge: Don't judge the person who comes to you; let him come and pass! Behave like a bridge!
The idea of free software is that users of computing deserve freedom. They deserve in particular to have control over their computing. And proprietary software does not allow users to have control of their computing.
We're trying to make our software available to users in as economically efficient a way as possible. That means distributing the software directly to them; taking payment through Mastercard, Visa, Paypal, and other options; and not having a store take 30 percent.
Design cannot be heard or read, it must be seen. Design is the structural link between the customers and the product. Content must be brought to the surface. And when a design is completed, it should seem natural and obvious. It should look like it is always been this way. And it should last.
With software products, it is usual to find that the software has major `bugs' and does not work reliably for some users... The lay public, familiar with only a few incidents of software failure, may regard them as exceptions caused by exceptionally inept programmers. Those of us who are software professionals know better; the most competent programmers in the world cannot avoid such problems.
There's a tendency to make jazzy educational software that's very uniform and therefore just like school. I'd like to see a company develop software for rebellious kids who don't want to go to school.
I'm not of the opinion that all software will be open source software. There is certain software that fits a niche that is only useful to a particular company or person: for example, the software immediately behind a web site's user interface. But the vast majority of software is actually pretty generic.
I'm writing what I want to write. But it's almost an act of rebellion on my part. Because as a person, I've always wanted to be very likeable, and I think that's a horrible thing, particularly for women. You're always like, "Oh, I hope I didn't hurt anyone's feelings. I hope they like me!" And that's just so stupid.
Every decision a person makes stems from the person's values and goals. People can have many different goals and values; fame, profit, love, survival, fun, and freedom, are just some of the goals that a good person might have. When the goal is to help others as well as oneself, we call that idealism. My work on free software is motivated by an idealistic goal: spreading freedom and cooperation. I want to encourage free software to spread, replacing proprietary software that forbids cooperation, and thus make our society better.
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