A Quote by Alfie Kohn

The legendary statistical consultant W. Edwards Deming, . . . has called the system by which merit is appraised and rewarded 'the most powerful inhibitor to quality and productivity in the Western world' . . . it is simply unfair to the extent that employees are held responsible for what are, in reality, systemic factors that are beyond their control.
The "patron saint" of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
The two greatest role models in my professional career were Walt Disney and Dr. Deming. Dr. Deming was the Father of Total Quality Management and the person who redefined quality for the entire world.
There are some men who possess a quality which goes way beyond romantic or even sexual appeal, a quality which literally enslaves. It has very little to do with looks and nothing at all to do with youth, because there are some quite mature and unathletic specimens who have it. It's an expression in the eyes, an aura of being in control, and responsible, or something easy and powerful in the stance, or who knows.
The late W. Edwards Deming, guru of Quality management, once declared, 'The most important things we need to manage can't be measured.' If that’s true of what we need to manage, it should be even more obvious that it’s true of what we need to teach.
It is in the capacity to love, that is to SEE, that the liberation of the soul from fantasy consists. The freedom which is a proper human goal is the freedom from fantasy, that is the realism of compassion. What I have called fantasy, the proliferation of blinding self-centered aims and images, is itself a powerful system of energy, and most of what is often called 'will' or 'willing' belongs to this system. What counteracts the system is attention to reality inspired by, consisting of, love.
If merit is not recognised, still it is merit, and it ought to be honoured as such; but if it is rewarded, it becomes valuable in the eyes of all, and everybody is encouraged to pursue that course in which merit obtains its due reward.
If you look at the minutes of the constitutional convention - which we have - Madison who was the main framer, proceeded to develop a system in which - as he put it - power would be in the hands of the wealth of the nation, the more responsible set of men and who recognize the need to protect the rights of property owners. That's why in the constitutional system, the most powerful part of the whole system is the senate.
Sooner or later we've all got to confront the reality that we have got to come to understand who we are and what we're doing, and the extent to which we are guided or manipulated by forces that are beyond our control.
Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
Possibly the biggest issue, however, is that performance appraisals focus managers attention on precisely the wrong thing: individual people. As W. Edwards Deming, the father of the quality movement, taught a long time ago, company performance often results more from variations in systems than from the individuals doing the work.
When companies are trying to find a state to locate a new business or factory, they look at a number of factors - including tax structure, employment base, infrastructure, education system, etc. One of the most important is a strong and sound health care system in the communities where employees will work and live.
Politically, the world economy really depends on consultants. Because it's also, in a way, an outsourcing of responsibility. They can say, "Yeah, they told us to do that," and the consultant says, "Yeah, but I'm just a consultant," and nobody's responsible anymore.
Those who violate classification rules will be held responsible to the fullest extent of the law, something which we don't do too much anymore.
The Orient that appears in Orientalism, then, is a system of representations framed by a whole set of forces that brought the Orient into Western learning, Western consciousness, and later, Western empire.... The Orient is the stage on which the whole East is confined. On this stage will appear the figures whose role it is to represent the larger whole from which they emenate. The Orient then seems to be, not an unlimited extension beyond the familiar European world, but rather a closed field, a theatrical stage affixed to Europe.
Religiosity distinguishes America from most other Western societies. Americans are also overwhelmingly Christian, which distinguishes them from many non-Western peoples. Their religiosity leads Americans to see the world in terms of good and evil to a much greater extent than most other peoples.
Control charts are one of the statistical tools for solving quality related problems.
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