A Quote by Andy Grove

I think Amazon is the preeminent pioneer in building a new way of doing commerce: personalized, database-driven commerce, where the big value is not in the purchase fulfillment, but in knowing as much about a customer base of ten or twenty million people as a corner store used to know about a customer base of a few hundred. In today's mass-merchandising world, that's largely gone; Amazon is trying to use computer technology to re-establish it.

Andy Grove

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About Amazon Base Big Building Commerce Computer Computer Technology Corner Customer Database Doing Driven Establish Few Fulfillment Gone Hundred Know Knowing Largely Mass Merchandising Million Million People Much New New Way People Personalized Pioneer Purchase Store Technology Ten Think Today Trying Twenty Use Used Value Way World

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Andy Grove
Hungarian - Businessman
Born: September 2, 1936

Did Google know much about media? Or Amazon about commerce? Tesla about cars? SpaceX about rockets? EBay about classifieds? What did I know about computing when I started Sun Microsystems? We should celebrate these entrepreneurs, not pillory them for fighting entrenched incumbent industries that have political influence and money.

Vinod Khosla

Great businesses can be built on scale. I think Amazon has built a phenomenal commerce business largely on scale. Their network effect isn't obvious to me, but boy, have they used scale effectively.

Jeff Jordan

I use Amazon for books. I use Amazon for loads of other things. I regard Amazon as a source, as I think a lot of other people do.

Sonny Mehta

Companies are bought for their revenue, customer base, technology, or people. A few great companies offer all of these, but any valuable business offers one.

Margaret Heffernan

Everybody is looking at their base business and saying, "What else is it? Sure, we do this, but while we're doing that, what else do we know about our customer, and what does that enable us to do?" That comes from the access to information and the ability to analyze it with a speed they never had. I think everybody is thinking that way.

Ken Moelis

It is said if an organization listens to the complaint of a customer and the problem is fixed, the customer remains a loyal customer and tells approximately seven others about the experience. Conversely, if a person is ignored and the problem not fixed, that customer will not deal with that organization anymore and will tell approximately twenty other people about the negative experience.

Phil Pringle

I don't think there is much value in trying to use the moon as a base to go to Mars. That's going into one gravity belt and having to get back out of it again. And the moon doesn't have a lot to offer as a resource base.

Edgar Mitchell

When you think of customer research, chances are you think of surveys. Used alongside other strategies, they can be an important way to learn more about your customer's needs, wants and habits.

John Rampton

You can't just tell your team, 'Think long term.' It doesn't work that way. When you are starting out, you have to always think about trying to build something of value for the customer: something they can use all the time, something of use.

Ram Shriram

I think, as e-commerce grows as a category, most e-commerce companies are focused on women because they are the decision makers and the consumers. When you think of e-commerce, and fashion is a big part of that, women are much more in tune with what other women are looking for online.

Brian Lee

Amazon has done something for all of retail, which is resetting the customer expectations about how quickly and easily you can get things.

Mary Dillon

Yahoo is a global technology company that provides personalized products and services, including search, advertising, content, and communications in more than 45 languages in 60 countries. As a pioneer of the World Wide Web, we enjoy some of the longest-lasting customer relationships on the Web.

Alex Stamos

I think it's a competitive advantage that both Amazon and Google and other tech companies have over a lot of their counterparts. They take big risks and are pioneering new markets with the promise of big rewards. It's why Amazon is kind of reliably starting new businesses and opening kind of new frontiers.

Brad Stone

The reason Netflix chose to use AWS is because they knew they'd be treated as every bit as important a customer as Amazon the retailer is.

Andy Jassy

Amazon Pages and Amazon Upgrade leverage Amazon's existing 'Search Inside the Book' technology to give customers unusual flexibility in how they buy and read books, .. In collaboration with our publishing partners, we're working hard to make the world's books instantly accessible anytime and anywhere.

Jeff Bezos

We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient.

Jeff Bezos

A Quote by Andy Grove

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