A Quote by Barry Lam

The chef can be very innovative, but the decision is made by the customer. — © Barry Lam
The chef can be very innovative, but the decision is made by the customer.
When you lose a customer, it can be tempting to tell each other, "That customer's not very sharp. They just made the wrong decision".
Based on the timely and helpful responses to my support issues, I feel that I made the right decision to become a customer earlier this year. LuxSci is definitely a quality, customer-oriented business.
The pendulum of cookery techniques became more significant than the actual experience. And when that happens, the customer's satisfaction becomes secondary to the chef's satisfaction. And in that case, you have an upside-down equation. Because the customer is the basis of our restaurant, first of all, and if the chef becomes the most important person at the table - even more so than the guests - then suddenly you're left with something that doesn't really work.
When I made the decision - when my team-mates made that decision, when the whole peloton made that decision - it was a bad decision and an imperfect time. But it happened.
How many chefs when I was a young boy shouted at me during service? All I ever said was "Yes, chef." The customer is the most important. If the chef overreacts, fine. At the end of service, you apologize.
I'll basically eat anything that a chef puts in front of me. One of the reasons is respect for the chef. I watch chefs eat at other chefs' restaurants, and they're very aware not to leave anything over because the chef is watching very closely. It's a very sincere interaction when two chefs are cooking for one another.
In the case of maternal health care, you look at, well naturally, it's the mother who's the customer, who makes the decisions. But in truth, the mother in many areas, in certain parts of India, the mother has very little decision-making power at all. The real decision-maker is the mother-in-law.
Chef means boss and in France you get an office chef and you get a chef on a building site, etc. So I'm a chef de cuisine, chef of the kitchen, and that means that I'm in charge of a team.
The decision [to create a theme park called "EuroWorld"] was made by the EU countries in response to their collective realization that no one in Europe has had an innovative idea in well over a century.
My definition of innovative is providing value to the customer.
My definition of 'innovative' is providing value to the customer.
At 11 years old I made a very definitive decision. And my decision was that I wanted to be happy.
The way innovating companies are designed leaves ambiguities, overlaps, decision conflicts or decision vacuums in some parts of the organisation. People rail at this, curse it-and invent innovative ways to overcome it.
I enjoy what I do because it keeps evolving - when I was a cook, I wanted to be a chef de partie; when I was a chef de partie, I wanted to be a chef; when I was a chef, I wanted to be a restaurateur, and now I am a chef entrepreneur. I am still fulfilling my dream.
The decision he made with Usama bin Laden was a tactical decision. It wasn't a strategic decision. The strategic decision was made by President Bush to go after him. What President Obama has done on his watch, the issues that have come up while he's been president, he's gotten it wrong strategically every single time.
Lyft is focused on the customer - the driver - as GM is. I've talked many times about our goal being, 'How we can put the customer at the center of what we do so we earn customers for life?' It's a very common goal of putting the customer first.
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