A Quote by Ben Shneiderman
The old computing was about what computers could do; the new computing is about what users can do. Successful technologies are those that are in harmony with users' needs. They must support relationships and activities that enrich the users' experiences.
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The idea of free software is that users of computing deserve freedom. They deserve in particular to have control over their computing. And proprietary software does not allow users to have control of their computing.
Computers and computing are all around us. Some computing is highly visible, like your laptop. But this is only part of a computing iceberg. A lot more lies hidden below the surface. We don't see and usually don't think about the computers inside appliances, cars, airplanes, cameras, smartphones, GPS navigators and games.
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Our users were one step ahead of us. They began using YouTube to share videos of all kinds. Their dogs, vacations, anything. We found this very interesting. We said, 'Why not let the users define what YouTube is all about?'
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