A Quote by Bob Kerrey
My view is that you never argue with the customer about your name.
Related Quotes
Marriage is a reflection of your life in general: how you treat people, how you argue, how secure you are in your own thoughts. How vehemently do you argue your point of view? With what disdain do you view the other's point of view?
When you can show concern about what matters to your customer, that's Business to Customer Loyalty, and you can bet on it, you've just acquired a customer for life.
If the store were your own business, you'd escort the customer to a product's location in the store and refer to the customer by name.
If you do something extraordinary for your customer you will never be forgotten. Customer service heroes get remembered, but legends never die.
I think the most important thing is to, without belligerence, stand up for what want. Argue compellingly if someone tries to change your script. Yeah, legally they can if they want to. But rather than give up, as some of the writers do, and just wail about how your script got rewritten, it's much more difficult - but well within the realm of possibility - to argue very sincerely, calmly, and reasonably from your point of view, such that the director or the producer might decide, "All right, let's do it that way."
Sales is the most important aspect of a company, which in turn is about how well you treat your customer and stay ahead of your customer's requirements.
I'm obsessed with the customer. I am the customer. I really don't think you can go wrong if you don't take your eye off of that. Serving the customer. How does she feel? I feel like the fashion industry has cared a lot about how we look but not about how we feel.
The most common way customer financing is done is you sell the customer on the product before you've built it or before you've finished it. The customer puts up the money to build the product or finish the product and becomes your first customer. Usually the customer simply wants the product and nothing more.
We recognized that for our future, and for the way the customer was now shopping, we had to have one point of view. All roads lead back to the customer.
Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service.
My thing is this: You've got to talk about politics because it's out there. But I try to respect the fact that even if you don't have my views, I still respect your view. I may dog your view, but I'll respect that you have that view. And it's OK to come back at me to defend your view.
Build a good name. Keep your name clean. Don’t make compromises, don’t worry about making a bunch of money or being successful. Be concerned about doing good work. Protect your work and if you build a good name, eventually that name will be its own currency. Life is like a roller coaster ride, it is never going to be perfect. It is going to have perfect moments and rough spots, but it’s all worth it.
Each year, we learn that customer service diminishes. You may argue it's because the IRS budget has been cut, but I'm going to argue that it's because the IRS chooses to spend its funds in other areas like the Affordable Care Act, bonuses, and conferences.
To sit with George [Clooney] and argue about what we're passionate about was amazing. We're good at arguing our points of view and are all about doing what was best for the movie [ "Gravity"].
You're English," he said. "And I will therefore make certain allowances for you. I realize you don't understand you shouldn't argue with me, and so I'll explain it to you. Don't argue with me." Incredulous, she said, "That's it? 'Don't argue with me' is your explanation as to why I shouldn't argue with you?
A true entrepreneurial enterprise begins with a big idea - a unique way to solve a customer's problem. Your customer, after all, is the only justification for creating a company in the first place. Without a big, transformational idea, you can't produce a great result for your customer.
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