A Quote by Bob Lutz
It applies in any business. Shoemakers should be run by shoe guys, and software firms by software guys, and supermarkets by supermarket guys. With the advice and support of their bean counters, absolutely, but with the final word going to those who live and breathe the customer experience. Passion and drive for excellence will win over the computer-like, dispassionate, analysis-driven philosophy every time.
Quote Topics
Absolutely
Advice
Analysis
Any
Bean
Bean Counters
Breathe
Business
Computer
Customer
Customer Experience
Dispassionate
Drive
Driven
Every
Every Time
Excellence
Experience
Final
Final Word
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Guys
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Live
Over
Passion
Philosophy
Run
Shoe
Should
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Supermarket
Supermarkets
Support
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Time
Will
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