A Quote by Brian Tracy

You keep customers by delivering on your promises, fulfilling your commitments and continually investing in the quality of your relationships.

Brian Tracy

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Commitments Continually Customers Delivering Fulfilling Investing Keep Promises Quality Relationships Your

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Brian Tracy
American - Author
Born: January 5, 1944

Commitments present themselves in delineations of black and white. You either honor your commitments or you don't. Success is the result of making and keeping commitments to your self and others, while all failed or unfinished goals, projects and relationships are the direct result of broken commitments. It's that simple, that profound, and that important.

Gary Ryan

The quality of your life is determined by the quality of your relationships. The quality of your business is no different.

Harvey Mackay

Through the good times and bad, the quality of your relationships will ultimately determine the quality of your life. So be grateful for your loved ones and focus on adding as much value to their lives as you possibly can.

Hal Elrod

Show (don't tell) your customers that you have good quality by actually delivering fresh coffee and tea. Intelligent people are active recipients of information, and prefer to reach conclusions by themselves.

Jerry Baldwin

To be responsible, keep your promises to others. To be successful, keep your promises to yourself.

Marie Forleo

I would tell startups to just keep your head down, keep building. Your contingency plan, if you have one, should be because you are still spending more than you make and you still don't have a line of sight for that J curve. That is the most important contingency. Because otherwise you are betraying that equation to your cofounders, to your investors, to your employees and to your customers.

Chamath Palihapitiya

The quality of your commitments will determine the course of your life.

Ralph Marston

Carefully study the well-being of your men, and do not overtax them. Concentrate your energy and hoard your strength. Keep your army continually on the move, and devise unfathomable plans.

Sun Tzu

Only your customers can define quality, because it's meeting your customers' expectations the first time every time. Simply put, it's performance to the standards of the customer.

Ed Robertson

If your employees are disengaged, and they don't take care of your customers, it doesn't matter how good your strategy is - your customers will still go somewhere else.

Ken Blanchard

Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product.

Bo Bennett

If you are seizing on a new business opportunity, deliberately move your customers' expectations up a few notches and consistently over-deliver on your promises - you will leave your competitors struggling to catch up.

Richard Branson

Start small, make a promise and keep it. Then, make larger promises and keep them. Eventually, your honor will become greater than your moods or your circumstances, which includes your medical condition and other people's stereotypic observations. Once you overcome this comparison based mentality, your confidence will soar.

Stephen Covey

To make the most of your life you must keep the vision of eternity continually in your mind and the value of it in your heart.

Rick Warren

Customers are a great way to finance a business for many reasons. First, customer financing is typically non dilutive. They want something from you other than equity in your business. Customers also help you fit your product to the market. And customers will help debug and improve the quality of the product.

Fred Wilson

Your ability to communicate is an important tool in your pursuit of your goals, whether it is with your family, your co-workers or your clients and customers.

Les Brown

A Quote by Brian Tracy

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