A Quote by Buck Rodgers
At IBM everybody sells! Every employee has been trained to think that the customer comes first - everybody from the CEO, to the people in finance, to the receptionists, to those who work in manufacturing.
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This level of competition is extremely high. Everybody is trained. Everybody has a game plan. Everybody has a nutritionist. Everybody has everything. It's here that you realize, as people, we're all equal.
My dream customer is every celebrity that's on the red carpet, everybody at the Met Gala, and on top of that, just everybody and anybody. I would dress everybody.
I have always thought of myself as an inventor first and foremost. An engineer. An entrepreneur. In that order. I never thought of myself as an employee. But my first jobs as an adult were as an employee: at IBM, and then at my first start-up.
And so we try to address those concerns in every way possible, recognizing, again, in the final analysis, everybody on that flight wants to be assured with the highest level of confidence that everybody else on that flight has been properly screened, and including me and you and everybody.
We are superior to the competition because we hire employees who work in an environment of belonging and purpose. We foster a climate where the employee can deliver what the customer wants. You cannot deliver what the customer wants by controlling the employee.
I'm trained as an actor for the stage - classically trained, believe it or not - and I worked closely with Stella Adler for years. People don't know that much about it. They just think I am these people. But I've been in this comedy racket, because it's just how everybody wants to see me.
When a manufacturing company in Spain looks to IBM for a solution to a problem, they expect us to bring the best of IBM worldwide to it, not just the experience of IBM Spain.
I wouldn't advocate anything to anybody - everybody's different. Some people can put on those toe shoes and think they're having a better work out than those in tennis shoes. Everybody can advocate their own way of doing something.
Everybody was being decent, and when people are decent, thing work out for everybody. That has been my theory all through life. If you're making money, let the other fellow make it too. If somebody's getting hurt, it's bad, but if you can work a thing out so that everybody profits that's the ideal business.
I was a writer for 'New York' magazine. I had been to business school, but what did I know? Still, everybody from the receptionists on up to the editor would ask me what they should do with their money.
I want to be the first guy to help people accept everybody for who they are. I'm talking about colors, religions, sex, everybody. My music is for everybody, it's not just for one kind of group.
The only thing worse than losing an employee you have trained is keeping an employee you haven't trained.
Having been trained as a computer scientist in the '90s, everybody knew that AI didn't work. People tried it. They tried neural nets, and none of it worked.
Profits are related to customer retention. Customer retention is related to employee retention. Employee retention may or may not be related to benefits, but benefits could be part of the package that causes people to stay and -- by the way -- engage in discretionary effort. .. If you go into any organization that's customer-facing, you can tell in five minutes when the employees are feeling abused. They retaliate on the customers.
The problem is that everybody, everybody - Donald Trump, Paul Ryan, everybody - on the Republican side said they can't do tax reform until Obamacare is improved, they can't do it. I think a lot is known about Obamacare. I think that's why it's so consistently polls with people opposed to it. I think people know how much it's cost particularly to people that have entered the exchanges, but I think everybody does. there's not a person in the world in this country who is not aware of the oppressive, out of any scope of normalcy costs and prices associated with it.
People have this delusion that everything has to be for everybody at all times. Every album must be liked by everybody, and every TV show must be liked by everybody, and every movie must be liked by everybody. Everything then becomes bland.
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