A Quote by Carlos Ghosn
I'm the C.E.O., nominated by the shareholders. If they're not happy, I have to take the consequences.
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I try to make myself happy ... because I know that if I'm not happy, my colleagues are not happy, and my shareholders are not happy, and my customers are not happy.
I try to make myself happy, no, because I know that if I'm not happy, my colleagues are not happy and my shareholders are not happy and my customers are not happy.
I had been told by so many people that I was going to be nominated, that I should be nominated, that there wasn't any question about my being nominated. I don't think it was a surprise.
... Our first priority should be the people who work for the companies, then the customers, then the shareholders. Because if the staff are motivated then the customers will be happy, and the shareholders will then benefit through the company's success.
Being nominated is a great thrill, and we like to say that all four of us were nominated, which means that our director, Anthony Page was nominated four times.
Shareholders are sort of like cats; they get herded around, and they follow the leader. With the exception of a few activist shareholders, there are a very rare number of big, important, influential shareholders that like to step up and say there's a problem here, especially when they're making money.
I've been nominated twice before as actor in a leading part. Now I'm nominated as actor in a supporting part. If I don't win, I'll just wait until I'm nominated for being in the theater during the show. Do they have one like that?
To get nominated, and a lot of people get nominated and say they're glad to be nominated but I wanna win! I want to win!
The customer is number one, the employee is number two and the shareholder is number three. If the customer is happy, the business is happy, and the shareholders are happy.
Happy employees ensure happy customers. And happy customers ensure happy shareholders—in that order.
When you face the shareholders, then you can feel the heat is on you. For 20 years I got to answer to my shareholders. It's not easy.
We like our current shareholders and don't want to entice anyone to become one. It would help current shareholders to hear our CEOs [of the Berkshireoperating subsidiaries], but we promised them they could spend 100% of their time on their business. We place no impediments on them running their businesses. Many have expressed to me how happy they are that they don't have to spend 25% of time on activities they didn't like.
If the employees come first, then they're happy. A motivated employee treats the customer well. The customer is happy so they keep coming back, which pleases the shareholders. It's not one of the enduring green mysteries of all time, it is just the way it works.
I think that the person who is going to be nominated will be nominated by the convention.
I think this is the biggest lesson a president or any of us who has responsibility to govern have to learn: There are always consequences to actions that you take. There are consequences to inaction.
There are always consequences to actions that you take. There are consequences to inaction. And thinking through, asking the questions, "Well, then what happens? What comes next?" is critically important.
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