A Quote by Charles Duhigg
Older Americans are perfect telemarketing customers, analysts say, because they are often at home, rely on delivery services, and are lonely for the companionship that telephone callers provide.
Related Quotes
Lonely men seek companionship. Lonely women sit at home and wait. They never meet.
Often people say they can't base their strategies on customers because customers make unreasonable requests and because customers vary too much. Such opinions reveal serious misconceptions. The truly outside-in company definitely does not try to serve all the needs of its customers. Instead, its managers are clear about what their organization can and should do for customers, and whatever they do they do well. They focus.
Customers are still setting the technology agenda. Not just you, our customers, but your customers as well. What more and more are telling you is what kind of services they need, and how and when they want those services delivered to them. And in fact, that is just the beginning.
I know of no realm of life that can provide more companionship in a lonely world or greater feelings of security and purpose in chaotic times than the close ties of a family.
No one can guarantee you a job other than satisfied customers. That's the only thing that works. Nothing creates work other than products and services you provide that create satisfied customers.
I'm a business guy just trying to make - provide great services to the customers that need us.
Major brands don't know what to do with happy customers. They make it hard for customers to say thanks and way too often companies don't celebrate and embrace customers' positive gestures.
If you ask the CEO of some major corporation what he does, he will say, in all honesty, that he is slaving 20 hours a day to provide his customers with the best goods or services he can and creating the best possible working conditions for his employees.
I like the idea of separation of services. ISPs provide a pipe. Other vendors provide security. Other vendors provide email. When one party controls all the services, it's a 'synergy' for the company, but rarely for the consumer.
I live in New York, and when you're older and widowed, it's a perfect place because you just don't feel lonely there, and, luckily, I like my own company, too.
It's very hard to establish an economy of trustworthiness. The key is continuing to innovate and to keep your customers through innovation, because the customers can leave. But once you are a dominant player that continues to innovate and provide a good deal, customers will stay with you.
Herman Cain has moved ahead of Mitt Romney. Can you believe that? Political analysts say this is because Americans don't understand Mormonism but they do understand pizza.
African-Americans assume I'm named after the notorious Soledad prison or Mount Soledad in California. Latinos want to know if I'm lonely. That doesn't fit, because I grew up with five siblings, and I have four kids of my own, so I'm not lonely at all, though I do often seek solitude, the actual meaning of my name.
Often, very talented technical people find it extraordinarily difficult to take the viewpoint of customers, who are often ignorant about the technology and who may have strong and perhaps incorrect prejudices about it. The technical people may believe, deep down, that they know better what customers "should" need. Customers, of course, have a different perspective. They want products that will solve customer problems and provide other customer benefits, and will do so without undue risk or cost. Not infrequently, customers view advanced technology itself as a risk.
The man who fears to be alone will never be anything but lonely, no matter how much he may surround himself with people. But the man who learns, in solitude and recollection, to be at peace with his own loneliness, and to prefer its reality to the illusion of merely natural companionship, comes to know the invisible companionship of God. Such a one is alone with God in all places, and he alone truly enjoys the companionship of other men, because he loves them in God in Whom their presence is not tiresome, and because of Whom his own love for them can never know satiety.
I think the personal satisfaction of doing good in the community and increasing value and holding true to the Hippocratic oath and being able to provide services to those that are in need is very strong moral reason to provide services for the underserved.
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