A Quote by Chelsea Handler

If you get into a customer service fight with a hooker, even if you're in the right, you're in the wrong.

Chelsea Handler

Quote Topics

Customer Customer Service Even Fight Get Right Service Wrong

Quote Author

Chelsea Handler
American - Comedian
Born: February 25, 1975

Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service.

Fabrizio Moreira

...the waiter has to come from a place of concentration, subjugation, and complete, limitless service. Nothing is too much trouble. The customer is always right, even when he is wrong. There is no limit to what you will do to serve while that person is in your bar and in your care.

Stuart Wilde

Look, I think that when we started Virgin Atlantic 30 years ago, we had one 747 competing with the airlines that had an average of 300 planes each. Every single one of those have gone bankrupt because they didn't have customer service. They had might, but they didn't have customer service, so customer service is everything in the end.

Richard Branson

To quote a recent customer email, “I really appreciate your thoughtful and professional response. I don’t get that a lot from customer service. Usually, it’s scripted nonsense that makes it seem like I’ve done something wrong. You’ve single-handedly improved my perception tenfold. Someone there ought to give you a pay raise."

Matt Mickiewicz

Look at the parts the Oscar-nominated actresses played this year: hooker, hooker, hooker, hooker, and nun.

Nora Ephron

The customer is always right...even when they're wrong.

Jay Samit

Service standards keep rising. As competitors render better and better service, customers become more demanding. Their expectations grow. When every company's service is shoddy, doing a few things well can earn you a reputation as the customer's savior. But when a competitor emerges from the pack as a service leader, you have to do a lot of things right. Suddenly achieving service leadership costs more and takes longer. It may even be impossible if the competition has too much of a head start. The longer you wait, the harder it is to produce outstanding service.

Bill Davidow

With support jobs moving to China and India, it's not surprising that English-speaking countries' top frustration revolves around the difficulty of understanding customer service representatives. However, even if the level of customer service is exceptional, the extent to which poorly-understood accents trump quality of service speaks to English-speaking customers' growing intolerance of non-native speech, more so than in other countries.

Bob Hayes

Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.

Sanjay Kumar

Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?

Jeffrey Gitomer

Most customer service people are great. It's that one customer service person from hell that drives me crazy!

Jon Jones

Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies that provide outstanding service - ultimately, great service can drive sales and customer loyalty.

Jim Bush

Even if you tell yourself "Today I'm going to drink coffee the wrong way ... from a dirty boot." Even that would be right, because you chose to drink coffee from that boot. Because you can do nothing wrong. You are always right. Even when you say, "I'm such an idiot, I'm so wrong..." you're right. You're right about being wrong. You're right even when you're an idiot. No matter how stupid your idea, you're doomed to be right because it's yours.

Chuck Palahniuk

Customer service should not be a department, customer service is everyone's job.

Ken Blanchard

When you fight for something, you fight the good fight. You go for it, you never stop. You get knocked down, and you get right back up. That's what we need to be teaching these kids. For that matter, even some adults.