A Quote by Chip Heath

To make our communications more effective, we need to shift our thinking from "What information do I need to convey?" to "What questions do I want my audience to ask?
There's so much information on the internet. But people don't need more information, they need 'aha moments,' they need awareness, they need things that actually shift and change them.
In order to align your life choices with your values, you will need to inquire about the effects of your actions (and inactions) on yourself and others. Although we are always stumbling upon new knowledge that shifts our choices and life direction, bringing conscious inquiry to life means that we continually ask questions that lead us to the information we need to make thoughtful decisions. Asking questions is liberating because we develop great understanding and discover more choices with our new knowledge
Healing from our past is an essential aspect of expanding our sense of self and awakening our capacity to love. This shift often manifests as a change in the questions we've been asking ourselves. Instead of What do I need? we ask, How can I serve? Instead of What am I getting out of this? we start to ask, What can I bring to this situation to promote the highest possible outcome for everyone involved?
Questions are far more effective than defensive statements. They do not imply agreement, but they do convey interest and a desire to understand and facilitate an environment for peak performance, a central thread of effective leadership.... The next time someone accuses you of virtually anything, ask some questions. Resolving the situation may take more time, but the outcome will likely be more productive for both of you.
For security you need more soldiers, you need more policemen, you need more vehicles, you need more planes, you need more guns, you need more communications.
We need a common European tax policy that closes these tax loopholes. We need a common European social policy that prevents social dumping. We need an effective securing of our external borders and a smart way of fighting terrorism. Acting as a state within a national framework is no longer enough. The German chancellor has completely failed to convey that throughout her years in power. We need a re-start for Europe.
We need to make it very clear - whether it's Russia, China, Iran or anybody else - the United States has much greater capacity. And we are not going to sit idly by and permit state actors to go after our information, our private-sector information or our public-sector information.
I think we need to fight against Trumpism in the courts, we need to fight at the ballot box and online, and we need to do peaceful protesting. We need to use every lever at our disposal to make sure that the president doesn't hurt our country, our values, and our people.
We need to put our faith and trust in the people on the frontlines -- and back it up with real resources. We need to make sure first defenders have the gear and support they need, and the benefits and protections they've earned. With new technology and ingenuity, by doing more to sustain our first defenders and calling on Americans to do more for their country, we can make our country stronger, safer, and more secure.
I do think environmental writers need to be forward thinking, not just lamenting our losses. We do need to lament; in some ways it's important to be the vessels for grief for all that's being lost on our planet. But we also need to be forward thinking.
We need to be willing to risk embarrassment, ask silly questions, surround ourselves with people who don't know what we're talking about. We need to leave behind the safety of our expertise.
Our minds, bodies, feelings, relationships are all informed by our questions. What you ask is who you are. What you find depends on what you search for. And what shapes our lives are the questions we ask, refuse to ask, or never think of asking.
The soul force we need in America today, more than any other, is the spirit of atonement. We need to humble ourselves before God and ask forgiveness for the things we have done wrong. We need to ask God to forgive us for our arrogance.
We need to challenge our own theology, challenge the curriculum of our Bible schools and our seminaries, and ask simple questions. Are we teaching and producing ministers who have the right message?
If others tell us something we make assumptions, and if they don't tell us something we make assumptions to fulfill our need to know and to replace the need to communicate. Even if we hear something and we don't understand we make assumptions about what it means and then believe the assumptions. We make all sorts of assumptions because we don't have the courage to ask questions.
What most of us need, almost more than anything, is the courage and humility really to ask for help, from the depths of our hearts: to ask for the compassion of the enlightened beings, to ask for purification and healing, to ask for the power to understand the meaning of our suffering and transform it; at a relative level to ask for the growth in our lives of clarity, peace, and discernment, and to ask for the realization of the absolute nature of mind that comes from merging with the deathless wisdom mind of the master.
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