A Quote by Chris Hughes

People are not good at expressing their frustration. The best way to listen to the customer is through metrics. — © Chris Hughes
People are not good at expressing their frustration. The best way to listen to the customer is through metrics.
Your typical business just measures the metrics that have to do with the profitability of the business one way or another. But you can have metrics that measure employee happiness and the morale. You can also do direct customer surveys; you can track it over time. You can do supplier satisfaction scores as well.
Without the right marketing metrics, you are shooting in the dark. The only way to know if things are working for you or not is those metrics.
I don't consider myself as a great painter; I just feel that art is about expressing your emotions and expressing your feelings, and music is the same way; you can see what other people are going through.
Giving is just one way of expressing that God has been good to you and will continue to do so through your being good to others.
The best way to apologize is to let the customer vent first. Don't interrupt, just take notes and make empathetic noises. You can even tell the customer that it makes you mad too. Second, ask the customer what their speed of need is. Tell them what they ant to hear. That you apologize, that you understand how they feel, that you are meeting with the appropriate people to get a resolve, and that it will be done in 24-hours.
I think the music defends myself. I don't think anyone should put a race on any genre. It's just a way of expressing yourself through instruments and sounds, right? People can just listen to the music.
All successful people learn that success is buried on the other side of frustration. Unfortunately, some people don't get to the other side... They allow frustration to keep them from taking the necessary actions that would support them in achieving their desire. You get through this roadblock by plowing through frustration, taking each setback as feedback you can learn from, and pushing ahead.
The most common way customer financing is done is you sell the customer on the product before you've built it or before you've finished it. The customer puts up the money to build the product or finish the product and becomes your first customer. Usually the customer simply wants the product and nothing more.
Customer Development changes almost every aspect of startup behavior, performance, metrics, and, as often as not, success potential.
I think driving, at least for me, is a good way to listen to music. Sitting in traffic gives you time to listen to an entire record straight through and give it almost [your] full attention.
My best album is called In Search Of A Song. That was my best shot right there. My finest hour, as they say. I could listen to the whole thing all the way through. There's nothing really crammed into it.
Now the story of Christ is simply a true myth: a myth working on us the same way as the others, but with this tremendous difference that it really happened: and one must be content to accept it in the same way, remembering that it is God’s myth where the others are men’s myths: i.e., the Pagan stories are God expressing Himself through the minds of poets, using such images as He found there, while Christianity is God expressing Himself through what we call 'real things'.
I believe there are huge numbers of people in this country who would be willing to have radical changes in our economic and social system in order to make it a more egalitarian society and do away with homelessness and hunger and clean up the environment. But these people have no voice. They have no way of expressing themselves. Elections give them no way of expressing themselves.
Google attracts so much talent, it can afford to look beyond traditional metrics, like G.P.A. For most young people, though, going to college and doing well is still the best way to master the tools needed for many careers.
Of course if you are launching a new business you can thinking about revenues, profits, and so on, but metrics such as customer satisfaction or employee retention might be meaningful if you are focusing more internally.
I think the best way to listen to my music is through recording. I would love to be one of those artists where you can go into a coffee shop and watch people pass by and then my music is in their ears. Not necessarily a sensory deprivation thing, but that's cool too. Unfortunately in order to focus on nobody else, you would probably have to go into a dark room and just sit there and listen to it.
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