A Quote by Chuck Martin
Tough management is a way to approach work. It is a practical, reasonable, and organized way to get to decisions more easily, make the numbers on a consistent basis, have those around you understand where you stand, and increase the business.
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I came up with this idea to create an app. And the premise of the app is this: every problem in the bar business goes away when there's sales. You increase revenue and you solve every problem. It's when the revenues are low that [the business] doesn't work. So I wanted to put together an app that focused on top-line revenue, guest experience, and business management in a more organized way.
I want the Iraqis to understand that we are with them and that they have to make tough decisions, and we'll help them make those tough decisions for this country, for this democracy to survive. And they've made some tough decisions.
In sports and in business, the greatest leaders are those who make the best decisions in the most crucial of situations. They are the ones who focus their energy on turning tough decisions into winning decisions.
'Tough' meant it was an uncompromising image, something that came from your gut, out of instinct, raw, of the moment, something that couldn't be described in any other way. So it was tough. Tough to like, tough to see, tough to make, tough to understand. The tougher they were the more beautiful they became.
I would argue that if you understand how the cells of the brain are organized into circuits, almost computational circuits if you will, and we see how information flows through those circuits and how it's transformed, we might have a much firmer grasp on why our brains make decisions the way that they do. If we get a handle on that, maybe we can overcome some of our limitations and at the very least we'll understand why we do what we do.
The way to make better decisions is to make more of them. Then make sure you learn from each one, including those that don't seem to work out in the short term: they will provide valuable distinctions to make better evaluations and therefore decisions in the future. Realize that decision making, like any skill you focus on improving, gets better the more often you do it.
Leaders trust their guts. "Intuition" is one of those good words that has gotten a bad rap. For some reason, intuition has become a "soft" notion. Garbage! Intuition is the new physics. It's an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
This is a serious problem of major concern, and we have got to approach it in a way that is consistent with this nation's tradition as a nation of immigrants, focusing on legal immigration, supporting that in the right way and doing everything possible consistent with the Constitution to control illegal immigration, and we will continue in those efforts.
Whatever it is, people have issues and that affects you deeply. So you have to get to the bottom of it and not let that affect your life decisions and really understand why you're making the decisions you make so that way you can understand how to not do that, so I always encourage people to ask why and then to really understand you, because that's the only way to be your most successful and your most happy.
Our approach is to think of companies not as businesses but as collections of people. We [Apple]want to qualitatively change the way people work. We don't just want to help them do word processing faster or add numbers faster. We want to change the way they can communicate with one another. We're seeing less paper flying around and more quality of communication.
Instead of instilling fear, if a company offered a way for everyone in the business to dive within-to start expanding energy and intelligence-people would work overtime for free. They would be far more creative. And the company would just leap forward. This is the way it can be. It's not the way it is, but it could be that way so easily.
The general systems of money management today require people to pretend to do something they can't do and like something they don't. It's a funny business because on a net basis, the whole investment management business together gives no value added to all buyers combined. That's the way it has to work. Mutual funds charge two percent per year and then brokers switch people between funds, costing another three to four percentage points. The poor guy in the general public is getting a terrible product from the professionals.
The power numbers are nice, but I'm most pleased that I've been consistent. Home runs come from having a consistent approach .
A hundred years ago-even 20 or 30 years ago-it was possible, if not always easy, to close major business by calling on and satisfying a key decision-maker. Today, every piece of business entails multiple decisions, and those decisions are virtually never made by the same person. Not only do you have to contend with multiple decisions, but the people who make those decisions may not even work in the same place.
I greatly admire GE, their utterly ruthlessly focused management, to get the cost out and get this integration done.’ Okay, we may make a few mistakes along the way but we are not going to waste any time.' They make decisions; they are incredibly disciplined and focused.
Every small business will give you an entrepreneurial way of looking at things. I guarantee you that for every plant that closes, if you gave it to one small-business person in that community, he or she would find a way to make it work. The small-business attitude is you always find a way to make it work.
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