A Quote by Dale Carnegie

Thousands of salespeople are pounding the pavements today, tired, discouraged and underpaid. Why? Because they are always thinking only of what they want. They don't realize that neither you nor I want to buy anything. If we did, we would go out and buy it. But both of us are eternally interested in solving our problems. And if salespeople can show us how their services or merchandise will help us solve our problems, they won't need to sell us. We'll buy. And customers like to feel that they are buying - not being sold.

Dale Carnegie

Quote Topics

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Quote Author

Dale Carnegie
American - Writer
November 24, 1888 - November 1, 1955

Convincing isn't really possible in an age of customer control. Customers hold most of the cards today. They have good visibility into their choices, and they can easily share information with each other. Not only that, they don't like to be sold. But they do like to buy. Your job shouldn't be to convince customers to buy, but to help them buy what they want.

Marty Neumeier

Look, don't congratulate us when we buy a company, congratulate us when we sell it. Because any fool can overpay and buy a company, as long as money will last to buy it.

Henry Kravis

Do people have a right to be angry about, not just the political class, but every institution in society? Absolutely. But neither anger nor fear will solve our problems. They can serve to motivate us, but it will not solve our problems.

Marco Rubio

Everywhere I travel around my home state of Wyoming - but also around the country - I continue to hear, 'How can Washington make us buy something we don't want to buy, a product? They can't tell us to buy breakfast cereal or something else - how can they do that?'

John Barrasso

Arizonans want us to come together, put aside politics, and solve problems. You want us to do our jobs in way that reflects the best of our state. You want us to stop and listen - something that doesn't always come naturally to people in politics.

Doug Ducey

Why do we focus so intensely on our problems? What draws us to them? Why are they so attractive? They have the magnet power of love: somehow we desire our problems; we are in love with them much as we want to get rid of them . . . Problems sustain us -- maybe that's why they don't go away. What would a life be without them? Completely tranquilized and loveless . . . There is a secret love hiding in each problem

James Hillman

Our biggest threat is not an asteroid about to crash into us, something we can do nothing about. Instead, all the major threats facing us today are problems entirely of our own making. And since we made the problems, we can also solve the problems.

Jared Diamond

To understand KKR, I always like to say, don't congratulate us when we buy a company. Any fool can buy a company. Congratulate us when we sell it and when we've done something with it and created real value.

Henry Kravis

Our guts can really mislead us. Sometimes, what we think of as our gut is something else, like an outside influence. If you're going to buy an apartment and it smells of freshly baked bread, you're more likely to want to buy it.

Noreena Hertz

Few of us can accurately gauge how we will feel tomorrow or next week. That's why when you go to the supermarket on an empty stomach, you'll buy too much, and if you shop after a big meal, you'll buy too little.

Daniel Gilbert

I remember as a kid, my two brothers and I had to share gifts. We couldn't afford to have one for each of us. Today, when I buy a gift I have to buy for both my kids as I can't give something to only one of them.

Hiten Tejwani

We need to build our friendships on truth and wholeness. We need friends who can be with us in our loneliness, not people who will cheer us up so that we don’t feel it. We need friends who get furious with us when we are not being real or true to ourselves, not when we don’t do what they want us to do.

Geneen Roth

I think money helps us. It helps us. It's our - it's our exchange system. But it does not buy you happiness. It doesn't buy you health.

Victoria Osteen

When I sit with students, I do not just want to help them solve their problems. I want to find a moment with each person where their mind stops and their eyes open. I want us to be together as if we were lying in a field on the underside of the earth on a clear summer night, held only by the magnet of gravity, looking down into a bottomless sea of stars. I want us to remember together the beauty all around us.

Jack Kornfield

Kids can't see us bombing, and then listen to us talking about getting guns out of the schools. How can we tell them to solve problems without violence, if, in fact, we can't show an ability to solve problems without violence?