A Quote by Dee Hock

An organization's success has more to do with clarity of shared purpose, common principles and strength of belief in them than to assets, expertise, operating ability or management competence, important as they may be.
What will become compellingly important is absolute clarity of shared purpose and set of principles of conduct sort of institutional genetic code that every member of the organization understands in a common way, and with deep conviction.
To put it another way, I believe that purpose and principle, clearly understood and articulated, and commonly shared, are the genetic code of any healthy organization. To the degree that you hold purpose and principles in common among you, you can dispense with command and control. People will know how to behave in accordance with them, and they'll do it in thousands of unimaginable, creative ways. The organization will become a vital, living set of beliefs.
we found that success correlates more closely with confidence than it does with competence. Yes, there is evidence that confidence is more important than ability when it comes to getting ahead. This came as particularly unsettling news to us, having spent our own lives striving toward competence.
When I think of organizations, I think of the capabilities an organization has more than its morphology or structure. The ability of an organization to have a shared purpose and the ability for employees to be productive are critical capabilities for most organizations today.
Emotional intelligence, more than any other factor, more than I.Q. or expertise, accounts for 85% to 90% of success at work... I.Q. is a threshold competence. You need it, but it doesn't make you a star. Emotional intelligence can.
America's strength is not our diversity; our strength is our ability to unite people of different backgrounds around common principles. A common language is necessary to reach that goal.
I think it's really, really important to grow the consensus and to realize that there is always some value that can be shared with another American, on any issue. Starting from those points of common belief and shared values is very, I think, important to forging the consensus that allows these issues to more forward.
Enthusiasm is more important than innate ability, it turns out, because the single more important element in developing an expertise is your willingness to practice.
Leader and followers are both following the invisible leader - the common purpose. The best executives put this common purpose clearly before their group. While leadership depends on depth of conviction and the power coming therefrom there must also be the ability to share that conviction with others, the ability to make purpose articulate. And then that common purpose becomes the leader.
I'm delighted to be joining INVESCO, an organization that has been growing both in terms of assets under management and the breadth of investment capabilities offered. I see great potential in working with the accomplished investment centers within INVESCO and providing expertise to help develop strategic solutions for our clients.
An organization belongs on a sick list when promotion becomes more important to its people than accomplishment of their job they are in. It is sick when it is more concerned with avoiding mistakes than with taking risks, with counteracting the weaknesses of its members than with building on their strength. But it is sick also when "good human relations" become more important than performance and achievement.
The operating management, providing as it does for the care of near thirty thousand miles of railway, is far more important than that for construction in which there is comparatively little doing.
The yearning for strong leadership is more about strength of purpose - clarity of vision - than about merely 'getting tough'.
People judge you really quickly, at first just on your facial features. There are two dimensions - warmth and competence. You can think of them as trustworthiness and strength. They're first judging you on warmth; evaluating whether or not you are trustworthy. That's much more important to them than whether or not you're competent.
If we have a strength, it is in recognizing when we are operating well within our circle of competence and when we are approaching the perimeter.
Talking about improving the culture, I prefer to say "develop" or "evolve" rather than "change". If I walk into a room and say: "we are here to change the organization," it sends shock waves through the group. If I say: "your success to date has come from who you are, to be successful in the future, we need to get to X, let's talk about how we evolve the organization to that point," that is a very different statement. Successful organizational "change" must come from the people. So, recruit them with common purpose, recognize that it will take time, and plow forward.
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