A Quote by Don Peppers

Without a customer, you don't have a business - all you have is a hobby. — © Don Peppers
Without a customer, you don't have a business - all you have is a hobby.

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When you can show concern about what matters to your customer, that's Business to Customer Loyalty, and you can bet on it, you've just acquired a customer for life.
Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service.
What people in business think they know about the customer and market is likely to be more wrong than right...the customer rarely buys what the business thinks it sells him.
Without commitment, you cannot have depth in anything, whether it's a relationship, a business or a hobby.
Can't you . . . I don't know. Find a hobby or something?" "Being charming is my hobby," said Adrian obstinately. "I'm the life of the party— even without drinking. I wasn't meant to be alone.
The most customer-centric organizations can answer any question by deciding what's best for the customer, without ever having to ask.
There is no question about that. Business is my hobby. It is not a burden to me. In any case Reliance now can run without me.
Based on the timely and helpful responses to my support issues, I feel that I made the right decision to become a customer earlier this year. LuxSci is definitely a quality, customer-oriented business.
If the store were your own business, you'd escort the customer to a product's location in the store and refer to the customer by name.
A true entrepreneurial enterprise begins with a big idea - a unique way to solve a customer's problem. Your customer, after all, is the only justification for creating a company in the first place. Without a big, transformational idea, you can't produce a great result for your customer.
It is well worth remembering that the customer is the most important factor in any business. If you don't think so, try getting along without him for a while.
I have only one hobby and that is acting. It's my passion, my hobby, so I don't need a break to pursue my hobby.
The most common way customer financing is done is you sell the customer on the product before you've built it or before you've finished it. The customer puts up the money to build the product or finish the product and becomes your first customer. Usually the customer simply wants the product and nothing more.
Without doubt, there are lots of ways to measure the pulse of a business. But if you have employee engagement, customer satisfaction, and cash flow right, you can be sure your company is healthy and on the way to winning.
Cryptography [without system integrity] is like investing in an armored car to carry money between a customer living in a cardboard box and a person doing business on a park bench.
The purpose of a business is to get and keep a customer. Without customers, no amount of engineering wizardry, clever financing, or operations expertise can keep a company going.
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