A Quote by Doug McMillon
Customers want a broad assortment, especially with e-commerce. If you pull up your mobile app to look for something at Walmart, we want you to be able to find it.
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Customers want to save money and time and have the broadest assortment of items, and we think that by bringing e-commerce and digital capabilities together with the stores, we can do things that a pure e-commerce player can't.
The ultimate goal is to be the leader in mobile commerce. I'm not just saying revenues; if you're trying to find a good experience of buying something on your phone, I want you to automatically think, 'Boxed has one of the best, if not the best, experiences of buying something on your mobile device.'
When you're introducing a mobile app, you look around and say, 'We could be doing 15 different things, but how do we communicate to someone why they would want to download and even sign up for this thing?'
The secret of successful retailing is to give your customers what they want. And really, if you think about it from the point of view of the customer, you want everything: a wide assortment of good quality merchandise; the lowest possible prices; guaranteed satisfaction with what you buy; friendly, knowledgeable service; convenient hours; free parking; a pleasant shopping experience.
As users replace usage of the web with a mobile, app-centric ecosystem, the phone becomes the center of gravity. In this mobile world, Facebook is just one app on the phone.
I miss being able to wake up when I want and go on stage when I want and pull down my pants when I want.
You're going to pull out your phone and try to use whatever is the most appropriate app on your iPhone or your Android device. Yelp saw that very early on. And when we launched the mobile product, we saw immediate growth, and we were stunned.
A broad trend I'm completely obsessed with is mobile commerce. Like completely. I'm completely convinced that everybody's going to be buying from their mobile devices. Whoever can claim that space or be in that space, I'm very interested in.
There's a mobile app for almost anything you may want to do, any situation you confront.
We want to reinvent the phone. What's the killer app? The killer app is making calls! It's amazing how hard it is to make calls on most phones. We want to let you use contacts like never before - sync your iPhone with your PC or mac.
The customer wants what the customer wants - when they want it, where they want it, and how they want it. And if you want to build a big business, and you want to be meaningful to a big, broad group of customers, you need to think about how you're going to meet them in the various places where they might expect to see you.
You have to find something that you want to accomplish, that you want to achieve. You want to drop 15 pounds. You want to be able to run four miles. There has to be some goal that you set for yourself and, after you've reached that goal, you set a new one. You always have to be shooting for something, striving for something.
I want a different world. One where I don't wake up thinking I'm so lucky to be able to feed my daughter, and able to give people a clean drink of water. I don't want images of starving babies at the breast in my mind. I want that to change. And if I want that, I had better do something about it.
I'm still very bullish on emerging markets. There's an emerging middle class. They're a growing group of customers. And frankly, they want Walmart. They want everyday low price. And that's why we are continuing to grow in the emerging markets around the world, too.
If you look for things your partner does wrong, you can always find something. If you look for what he or she does right, you can always find something, too. It all depends on what you want to look for. Happy couples accentuate the positive.
The good thing about kids is they want to be mobile; they want to be running around nonstop. They want to play. They want to be outside. So they're inherently more active than we are, because we get much lazier as we get older. Part of being a parent is keeping up with your kid.
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