A Quote by Edgar Mitchell

If we don't take care of our customers, someone else will. — © Edgar Mitchell
If we don't take care of our customers, someone else will.
Having been in the restaurant business, our job in the restaurant business is to be responsible for our customers' happiness. It's the nature of the hospitality business. You need to take care of people. You take care of customers above all others. Customers are your lifeblood.
If your employees are disengaged, and they don't take care of your customers, it doesn't matter how good your strategy is - your customers will still go somewhere else.
I feel constantly the tension of the quarterly cycles, the drive to produce shareowner value at the cost sometimes of customer value and employee value. [But] if you take equal care of the employees, they will take equal care of the customers and then we will get an equal or better opportunity for our shareowners.
Take good care of your employees, and they'll take good care of your customers, and the customers will come back.
The people in the front lines are my customers. I need to keep them happy. And, the best way to take care of your customers is to take care of your workers.
Germany was a parliamentary democracy with many, many humane and decent people who kept writing in their journals - I've read these journals, these memoirs - "Surely our leaders will stop this nonsense. Surely someone will take on these thugs. Surely the pendulum will swing back." Everyone was sitting at home going, "Well, they haven't come for me. This is crazy, but surely someone's going to take care of it." We all have to take care of it.
What do you really believe makes a difference in the company? For me it's really clear. It's about customers and employees. Everything else follows. If you take care of your customers and you have motivated employees, everything else follows.
As a leader, you absolutely must expend your energy engaging your frontline employees so that they will take care of customers, who will tell stories about how great your company is to other people, who will become new customers.
Our focus is on the customers and improving their experience. We believe that if we do that well, competition, prices, and profits will all take care of themselves.
I think if you can take care of yourself, and then maybe try to take care of someone else, that's sort of how you're supposed to live.
From our point of view it's important that Apple not be the developer for the world. We can't take all of our energy and all of our care and finish the painting, then have someone else put their name on it.
As caretakers, we feel drained when caring for another, and in order to take care of someone else, we need to take care of ourselves at the same time.
You almost have to step outside yourself and look at you as if you were someone else you really care about and really want to protect. Would you let someone take advantage of that person? Would you let someone use that person you really care about? Or would you speak up for them? If it was someone else you care about, you'd say something. I know you would. Okay, now put yourself back in that body. That person is you. Stand up and tell 'em, "Enough!
When we take care of ourselves like we would take care of someone we love, the quality of our living and our giving goes up.
Each of us must come to care about everyone else's children. We must recognize that the welfare of our children and grandchildren is intimately linked to the welfare of all other people's children. After all, when one of our children needs lifesaving surgery, someone else's child will perform it. If one of our children is threatened or harmed by violence, someone else's child will be responsible for the violent act. The good life for our own children can be secured only if a good life is also secured for all other people's children.
If you don't listen to your customers, someone else will.
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