A Quote by Erich Fromm

The customer is an object to be manipulated, not a concrete person whose aims the businessman is interested to satisfy. — © Erich Fromm
The customer is an object to be manipulated, not a concrete person whose aims the businessman is interested to satisfy.
I was never, ever interested in becoming a businessman or an entrepreneur. If I was a businessman, or saw myself as a businessman, I would have never gone into the airline business.
Our social mission as a manufacturer is only realized when products reach, are used by, and satisfy the customer . . . We need to take the customer's skin temperature daily.
The intellectual's hostility to the businessman presents no mystery, as the two have, by function, wholly different standards. While the businessman's motto is the customer is always right, the intellectual's task is to preserve his perceived standards against the weight of popular opinion.
I wanted to make a site where I wasn't mailing physical things to people, but I was still giving people things, and I would have this relationship with that person, and if that person was interested in the object, they would have to email me and I would send that object digitally to them. So, I wanted the relationship with that person, however brief, and I wanted to spread the digital record of the things I have.
The malignity that never forgets or forgives is found only in base and ignoble natures, whose aims are selfish, and whose means are indirect, cowardly, and treacherous.
For the bureaucrat, the world is a mere object to be manipulated by him.
Melania Trump did not object or make a speech when her husband retweeted this. "If Hillary Clinton can`t satisfy her husband, what makes her think she can satisfy America."
To satisfy the customer is the mission and purpose of every business.
Our age is pre-eminently the age of sympathy, as the eighteenth century was the age of reason. Our ideal men and women are they, whose sympathies have had the widest culture, whose aims do not end with self, whose philanthropy, though centrifugal, reaches around the globe.
The first person a customer speaks with has the greatest impact on that customer's impression of Safeway.
One day, a musician asked me what I did. When I told him I was to be a businessman, he laughed and said, 'You are not a businessman.' Sometimes all it takes is one person to put an important thought in your head, and he did.
One day, a musician asked me what I did. When I told him I was to be a businessman, he laughed and said, You are not a businessman. Sometimes all it takes is one person to put an important thought in your head, and he did.
I've always been less interested in the person on the top of the Bellagio than I am at the person whose house got moved to create the Bellagio.
What pays under capitalism is satisfying the common man, the customer. The more people you satisfy, the better for you.
I'm interested in designing not the object but the process that leads to the object.
I should love to satisfy all, if I possibly can; but in trying to satisfy all, I may be able to satisfy none. I have, therefore, arrived at the conclusion that the best course is to satisfy one’s own conscience and leave the world to form its own judgment, favorable or otherwise.
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