A Quote by Geoffrey Moore

Don't think you have to be the disrupter to win. A fast-following disruptee will do very well if you can bring your existing customers and ecosystem along with you. — © Geoffrey Moore
Don't think you have to be the disrupter to win. A fast-following disruptee will do very well if you can bring your existing customers and ecosystem along with you.
I think any player will tell you that individual accomplishments help your ego, but if you don't win, it makes for a very, very long season. It counts more that the team has played well.
Action will come. Fill yourselves with the ideal; whatever you do, think well on it. All your actions will be magnified, transformed, deified, by the very power of the thought. If matter is powerful, thought is omnipotent. Bring this thought to bear upon your life, fill yourselves with the thought of your almightiness, your majesty, and your glory.
When a person feels disposed to over estimate his own importance, let him remember that mankind got along very well before his birth, and that in all probability they will they will get along very well after his death.
It's very hard to establish an economy of trustworthiness. The key is continuing to innovate and to keep your customers through innovation, because the customers can leave. But once you are a dominant player that continues to innovate and provide a good deal, customers will stay with you.
Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product.
"If you die, you get to heaven; and if you win, you enjoy the earth" (Gita). Even if you die in this attempt, well and good, many will take up the work, following your example. And if you succeed, you will live a life of great opulence.
I was skiing fast in training, but that really doesn't count for anything until you actually do it in a race. So to finally get to prove how fast you are skiing is an added bonus that goes along with winning the first race of the year. Any race win is a good win. I don't really care where it is. I've been on the podium a bunch of times here, but it's always good for your confidence to start off the year with a victory.
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
As a leader, you absolutely must expend your energy engaging your frontline employees so that they will take care of customers, who will tell stories about how great your company is to other people, who will become new customers.
A shift toward access and service would deepen the big-box retailer's relationship to customers and win their loyalty. A service focus would bring more rewarding, frequent, and lasting contact with grateful customers.
There is nothing for her beyond those gates," Gavriel said. "Do you think to bring her along like a talisman to remind you of your humanity? Or do you think sharing your damnation will lighten the burden of it?
More than half your marketing time should be devoted to your existing customers.
Occasionally problems will occur. When it happens to your customers, fix the problem fast. Make it your speed and generosity that gets remembered, not the problem.
You can look at the Emmys two ways in you're nominated. It's either win-win or lose-lose. If things go very well and I win, you still have to get up in front of a group of people and risk having God knows what come out of your mouth. If you won't win, you have to breathe deeply and smile and clap with a camera in your face.
If your employees are disengaged, and they don't take care of your customers, it doesn't matter how good your strategy is - your customers will still go somewhere else.
We've got some very strong and robust ladies, but, when your life is at risk, I think the strain of that in a competitive situation will tell when you're trying to win. The mental stress I think would be pretty difficult for a lady to deal with in a practical fashion. I just don't think they have aptitude to win a Formula 1 race.
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