A Quote by Gerard Arpey

We need to take excellent care of our customers, and do so at a profit.

Gerard Arpey

Quote Topics

Care Customers Excellent Need Our Profit Take

Quote Author

Gerard Arpey
American - Businessman
Born: July 26, 1958

Having been in the restaurant business, our job in the restaurant business is to be responsible for our customers' happiness. It's the nature of the hospitality business. You need to take care of people. You take care of customers above all others. Customers are your lifeblood.

Andrew Zimmern

The people in the front lines are my customers. I need to keep them happy. And, the best way to take care of your customers is to take care of your workers.

Paul Orfalea

Take good care of your employees, and they'll take good care of your customers, and the customers will come back.

J. Willard Marriott

I never understood how, when if so many businesses can make a profit delivering services and products to state education, you could not take it further and allow for-profit operators to run some schools. Most people care about good outcomes, not whether something is for-profit or not.

Steve Hilton

Take care of your customers, and you will have a successful business. Don't, and you won't. The airlines need to figure this out - soon.

Jeffrey Pfeffer

If we don't take care of our customers, someone else will.

Edgar Mitchell

We don't need to take the world by storm. We just need to make our customers happy, and when we do that, the word spreads.

Glenn Kelman

We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.

Howard Schultz

Sometimes there are customers who get in difficulty because of situations that are out of their control. These are customers with genuine needs, and the role of the bank is to accommodate these customers, and there is a real need to reschedule the loans of these customers.

Abdul Aziz Al Ghurair

No, the Lord doesn't really need us to take care of the poor, but we need this experience; for it is only through our learning how to take care of each other that we develop within us the Christlike love and disposition necessary to qualify us to return to his presence.

Marion G. Romney

Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

W. Edwards Deming

I feel constantly the tension of the quarterly cycles, the drive to produce shareowner value at the cost sometimes of customer value and employee value. [But] if you take equal care of the employees, they will take equal care of the customers and then we will get an equal or better opportunity for our shareowners.

Marilyn C. Nelson

I'm told by our internal surveys that we take of customers - by customers themselves directly and by a very large group of our employees - that there's a new spirit at United.

Oscar Munoz

I don't want football to not be played, but I would like the sophistication brought forth to take care of those who need to be taken care of and to take the precaution, at the sacrifice of winning, to take care of people.