A Quote by Glenn Kelman

We don't need to take the world by storm. We just need to make our customers happy, and when we do that, the word spreads. — © Glenn Kelman
We don't need to take the world by storm. We just need to make our customers happy, and when we do that, the word spreads.
We need to take information, wherever it is stored, make our copies and share them with the world. We need to take stuff that's out of copyright and add it to the archive. We need to buy secret databases and put them on the Web. We need to download scientific journals and upload them to file sharing networks... With enough of us, around the world, we’ll not just send a strong message opposing the privatization of knowledge - we’ll make it a thing of the past. Will you join us?
The people in the front lines are my customers. I need to keep them happy. And, the best way to take care of your customers is to take care of your workers.
Having been in the restaurant business, our job in the restaurant business is to be responsible for our customers' happiness. It's the nature of the hospitality business. You need to take care of people. You take care of customers above all others. Customers are your lifeblood.
If it's servicing a real need, that doesn't go away in a recession. If you're serving a true need, and if you have a loyal group of customers that are falling... As the world goes through a tough time, these customers will stay with you.
God sends people into our lives just when we need them, to say the right word, His word, just when we need it.
Style has a profound meaning to Black Americans. If we can’t drive, we will invent walks and the world will envy the dexterity of our feet. If we can’t have ham, we will boil chitterlings; if we are given rotten peaches, we will make cobblers; if given scraps, we will make quilts; take away our drums, and we will clap our hands. We prove the human spirit will prevail. We will take what we have to make what we need. We need confidence in our knowledge of who we are.
Customers are still setting the technology agenda. Not just you, our customers, but your customers as well. What more and more are telling you is what kind of services they need, and how and when they want those services delivered to them. And in fact, that is just the beginning.
We need to come up with use cases for this technology that drive clear benefits for individuals and institutions - these are our customers. Too often we see bitcoin and blockchain technologies as solutions in search of a problem. We don't just need these systems to be technically better than the alternatives - we need them to be more user-friendly.
We need to take excellent care of our customers, and do so at a profit.
You can't keep putting the same stuff on all these channels, or it's going to get annoying. We need to aim for 'distinctive ubiquity,’ so we need to be everywhere but we need to continue to surprise and delight our customers in a relevant and consistent way wherever they are.
I can tell you what women need in general. They need respect and love. They need to be able to trust your word and to be able to confide in you. So often, we can't care for ourselves in this world, so we need protection and provision.
Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our philosophy has been to take most of the money we would have spent on paid advertising and invest it into customer service and the customer experience instead, letting our customers do the marketing for us through word of mouth.
We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
Let people do what they need to do to make them happy. Mind your own business, and do what you need to do to make you happy.
Sometimes there are customers who get in difficulty because of situations that are out of their control. These are customers with genuine needs, and the role of the bank is to accommodate these customers, and there is a real need to reschedule the loans of these customers.
We Communists must be able to integrate ourselves with the masses in all things. If our Party members spend their whole lives sitting indoors and never go out to face the world and brave the storm, what good will they be to the Chinese people? None at all, and we do not need such people as Party members. We Communists ought to face the world and brave the storm the great world of mass struggle and the mighty storm of mass struggle.
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