The first step in exceeding your customer's expectations is to know those expectations.
The shortest path to exceeding expectations doesn't generally pass through meeting expectations.
Meeting expectations is good. Exceeding expectations is better.
Think about just exceeding expectations of every job you're being asked to do. Continually ask for feedback on how it's going. Ask everybody involved what you can do to do an even better job, and the world will beat down your door trying to ask you to do more and more.
I have achieved the 'sacred' pilgrimage to Ktaadn MT - exceeding all my expectations so far that I am sort of helpless with words. I feel as if I have seen God for the first time, and find him so nonchalantly solemn.
Exceeding expectations is where satisfaction ends and loyalty begins.
When I was 13, I had my first job with my dad carrying shingles up to the roof. And then I got a job washing dishes at a restaurant. And then I got a job in a grocery store deli. And then I got a job in a factory sweeping Cheerio dust off the ground.
There's no straighter road to success than exceeding expectations one day at a time.
Entering into the flow of abundance begins when exceeding expectations becomes a way of life.
I spent an awful lot of my life underestimating myself and, as a result, not exceeding my own expectations.
I got the first job and kept going. Once I got a job, I very much wanted to keep getting jobs, basically. I did try to learn what I could in those first couple of decades.
I just got a lot of expectations and pressure on me, but it is what it is. I've got the best job in the world, I work two or three hours a day and get paid handsomely for it.
At It's a 10 Haircare, our products are for all hair types and create instant miracle results, exceeding industry norms and consumer expectations.
My first paid job was delivering newspapers. The first paid acting job I got was dressing up as Edam cheese and handing out leaflets on London's Oxford Street. I got pushed over by these little herberts and given a good shoe-in.
I view edge providers as a significant bright spot in our struggling economy. They are tirelessly innovating, growing, and meeting - often exceeding - consumer expectations.
First job I went out on in new York I got, and when I came back, the first job I went out on, I got.