A Quote by Harvey Mackay
No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.
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Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.
You have to do things right to stay in business, and that's not easy, and that's a choice on a daily basis, the choices you make in how to run your business and how to have a point of differentiation and how to be true to your brand, how to offer something that people want and to offer something that you love.
There's all of the DVD extra material and all these other pieces of information that don't fit into a 90-minute experience, but it's still content and people still want to see it. It's being open to [the fact that] the business is changing and being open to how you can make money to afford you to stay in business to keep making new things. I think you just have to have an open mind and be really smart about stuff and not be so locked into the conventional way of how the process used to go.
If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
The jewelry business is a very, very tough business - tougher than the computer business. You truly have to understand how to take care of your customers.
Entrepreneurship is seen as if you're in Silicon Valley or New York City and starting an app business or a social-media business, which is cool. But what we really have to focus on is people who make things, and how can we fund them, and how can we encourage people to stay in their community and make a difference in their community.
The Mesh is reshaping how we go to market, who we partner with and how we invite participation and engage new customers. . . . If you embrace the Mesh youll discover how your business can inspire customers in a world where access trumps ownership.
It is not your business to determine how good it is, nor how valuable it is, nor how it compares with other expressions. It is your business to keep it yours clearly and directly, to keep the channel open.
What the meat industry figured out is that you don't need healthy animals to make a profit. Sick animals are more profitable... Factory farms calculate how close to death they can keep animals without killing them. That's the business model. How quickly they can be made to grow, how tightly they can be packed, how much or how little can they eat, how sick they can get without dying...We live in a world in which it's conventional to treat an animal like a block of wood.
It is surprising how little most small business values the customers. A positive feedback from the customer is critical to your business, and what's more important is their referral.
What really makes your business is your workers - their commitment, their knowledge, how you train them, how you treat them. They have to make the entity a winning entity.
Love opens all doors, no matter how tightly closed they may be, no matter how rusty from lack of use. Your work is to bring unity and harmony, to open all those doors which have been closed for a long time. Have patience and tolerance. Open your heart all the time.
I started my career counting diamonds and schlepping gold jewelry around the world. The jewelry business is a very, very tough business - tougher than the computer business. You truly have to understand how to take care of your customers.
My first advice is to keep God first in everything you do. Second is stay in shape, stay ready and learn about the business because you don't want to be in a business you know nothing about, because they will take advantage of you, in this business.
I think, in this business, you grow up quickly because you are surrounded by adults; you are needing to stay present and stay cautious of what you are saying. I have been working since I was 10, but I also went to public high school, so I know how to handle all of it.
You can be so bad at so many things... and as long as you stay focused on how you're providing value to your users and customers, and you have something that is unique and valuable... you get through all that stuff.
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