A Quote by Herb Kelleher

The essential difference in service is not machines or 'things.' The essential difference is minds, hearts, spirits, and souls. — © Herb Kelleher
The essential difference in service is not machines or 'things.' The essential difference is minds, hearts, spirits, and souls.
The difference between a good picture and a mediocre picture is a question of millimeters - small, small differences - but it’s essential. I didn’t think there is such a big difference between photographers. Very little difference. But it is that little difference that counts, maybe
There is a difference between something being essential, and it being necessary. If you take your favorite book and strip it down to what is merely essential to tell the story, it would be butchery. The end result would horrify you. Essential is the bones of the story, but the soul lives somewhere else.
The essential difference between the unhappy, neurotic type person and him of great joy is the difference between get and give.
One person can make a difference. In fact, its not only possible for one person to make a difference, its essential that one person makes a difference. And believe it or not, that person is you.
One person can make a difference. In fact, it's not only possible for one person to make a difference, it's essential that one person makes a difference. And believe it or not, that person is you.
Freshness is essential. That makes all the difference.
It's essential that we understand that taking care of the planet will be done as we take care of ourselves. You know that you can't really make much of a difference in things until you change yourself.
Mothers know the difference between a broth and a consommé. And the difference between damask and chintz. And the difference between vinyl and Naugahyde. And the difference between a house and a home. And the difference between a romantic and a stalker. And the difference between a rock and a hard place.
Some people believe that everyone will experience judgment day. But it's my understanding that the Judgment Day or Rapture that I'm going to experience, as a nonbeliever, is not going to be the good part. That's the essential difference between the Singularity and what we're usually told about the fate of our eternal souls.
Anything whose presence or absence makes no discernible difference is no essential part of the whole.
The fact that free men persist in the search for the truth is the essential difference between Communism and Democracy.
The essential element of successful strategy is that it derives its success from the differences between competitors with a consequent difference in their behavior.
There is only one essential difference between consciousness and dreaming, and that is sensory input. Your experience is a dream, so is my experience. This stuff about how the frontal cortext is repressed during dreaming. Lucid dreaming presents an obvious contradiction to it. The only difference is sensory input.
For it is an essential difference between capitalist and socialist production that under capitalism men provide for themselves, while under Socialism they are provided for.
If I open a book and see that the author is accusing an adversary of "infantile leftism" I shut it again right away. That's not my way of doing things; I don't belong to the world of people who do things that way. I insist on this difference as something essential: a whole morality is at stake; the one that concerns the search for truth and the relation to the other.
Perhaps we can only truly serve those we are willing to touch, not only with our hands but with our hearts and even our souls. Professionalism has embedded in service a sense of difference, a certain distance. But on the deepest level, service is an experience of belonging, an experience of connection to others and to the word around us. It is this connection that gives us the power to bless the life in others. Without it, the life in them would not respond to us.
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