"I'm sure it is," she replied. Her expression turned fierce, making her look far different from the scattered teacher I knew. "But listen to me when I say this. You are exceptional, talented, and brilliant young woman. Do not ever let anyone make you feel like you're less. Do not ever let anyone make you feel invisible. Do not let anyone - not even a teacher who constantly sends you for coffee - push you around." She put her glasses back on and began randomly lifting up pieces of papers. At last, she found a pen and grinned triumphantly. "Now, then. What is your brother's name?"