A Quote by J. Willard Marriott
Take good care of your employees, and they'll take good care of your customers, and the customers will come back.
Related Quotes
If your employees are disengaged, and they don't take care of your customers, it doesn't matter how good your strategy is - your customers will still go somewhere else.
As a leader, you absolutely must expend your energy engaging your frontline employees so that they will take care of customers, who will tell stories about how great your company is to other people, who will become new customers.
The people in the front lines are my customers. I need to keep them happy. And, the best way to take care of your customers is to take care of your workers.
Having been in the restaurant business, our job in the restaurant business is to be responsible for our customers' happiness. It's the nature of the hospitality business. You need to take care of people. You take care of customers above all others. Customers are your lifeblood.
You must fire bad customers just as you would fire a bad employee. If you do not get rid of your bad employees, the good employees will leave. If I do not fire bad customers, not only will my good customers leave but many of my good employees will leave as well.
What do you really believe makes a difference in the company? For me it's really clear. It's about customers and employees. Everything else follows. If you take care of your customers and you have motivated employees, everything else follows.
Good service leads to multiple sales. If you take good care of your customers, they will open doors you could never open by yourself.
Take care of your people and they will take care of your customers.
Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.
I feel constantly the tension of the quarterly cycles, the drive to produce shareowner value at the cost sometimes of customer value and employee value. [But] if you take equal care of the employees, they will take equal care of the customers and then we will get an equal or better opportunity for our shareowners.
Happy employees build great products, and they take care of customers.
Growing your own business is great. Watching your ideas come to life, taking care of new customers and watching them become repeat customers, and successfully building your team is a feeling that can't be matched.
Treat your career like a bad boyfriend...
Your career wont take care of you. It won't call you back or introduce you to its parents. Your career will openly flirt with other people while you are around... You have to care about your work, but not about the result. You have to care about how good you are and how good you feel, but not about how good people think you are or how good people think you look.
Take care of your customers, and you will have a successful business. Don't, and you won't. The airlines need to figure this out - soon.
I you're in prayer, take care of your heart.
If you're eating, take cre of your throat.
If you're in another man's house, take care of your eyes.
If you among people, take care of your tongue.
In a nursery, if you don't take care of those plants, your profits get lost real quickly. You have to weed. You have to water. You have to nurture. Also, you have to take care of your employees in such a way that they do the same.
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