A Quote by Jack Ma

Customers first, employees second, and shareholders third.

Jack Ma

Quote Topics

Customers Employees First Second Shareholders Third

Quote Author

Jack Ma
Chinese - Businessman
Born: September 10, 1964

I am convinced that companies should put staff first, customers second and shareholders third - ultimately that's in the best interest of customers and shareholders.

Richard Branson

Who are businesses really responsible to? Their customers? Shareholders? Employees? We would argue that it’s none of the above. Fundamentally, businesses are responsible to their resource base. Without a healthy environment there are no shareholders, no employees, no customers and no business.

Yvon Chouinard

Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.

Herb Kelleher

... Our first priority should be the people who work for the companies, then the customers, then the shareholders. Because if the staff are motivated then the customers will be happy, and the shareholders will then benefit through the company's success.

Richard Branson

Being a smaller, nimbler company is better for our customers, employees and shareholders.

Ted Waitt

Great fit and synergism for both companies and excellent outcome for employees, customers and shareholders.

Philippe Kahn

We do not talk enough about spirit in business, yet it is what moves employees, customers, and shareholders alike.

Andy Dunn

We need to reexamine and reassess the purpose of the corporation, and go back to the idea that senior leadership has responsibilities not just to shareholders but also to customers and employees.

Jeffrey Pfeffer

We believe that a company's obligations extend far beyond its bottom line and its shareholders - to a wider constituency that includes employees, customers, suppliers, and the community.

John A. Byrne

Real teams are much more likely to flourish if leaders aim their sights on performance results that balance the needs of customers, employees, and shareholders.

Jon Katzenbach

Who comes first? Don't be silly, says King Hal; it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.

Tom Peters

I am honored to be named chairman of Duke Energy's board and privileged to lead our company forward for our customers, employees, and shareholders.

Lynn Good

Customers should be number 1, Employees number 2, and then only your Shareholders come at number 3.

Jack Ma

I think at least my philosophy of leadership is you focus more on the areas you have to improve or the mistakes than you do on your successes. And that's just how I am in real life. I don't want to let down my customers, my employees, my shareholders.

John T. Chambers

The first word gives origin to the second, the first and second to the third, and the third to the fourth, and so on. You cannot begin with the second word.

N. Scott Momaday

Loyal employees in any company create loyal customers, who in turn create happy shareholders.

Richard Branson

A Quote by Jack Ma

Quote Topics

Quote Author

Related Quotes

Related Authors