A Quote by Jack Ma

Forget about yourncompetitors, just focus on your customers. — © Jack Ma
Forget about yourncompetitors, just focus on your customers.
Often people say they can't base their strategies on customers because customers make unreasonable requests and because customers vary too much. Such opinions reveal serious misconceptions. The truly outside-in company definitely does not try to serve all the needs of its customers. Instead, its managers are clear about what their organization can and should do for customers, and whatever they do they do well. They focus.
Cancer is just a word that creates fear. Forget about that word, and let's just focus on balancing your body. All illnesses are just symptoms of imbalance. No illness can remain when your entire system is in balance.
Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product.
To gain paying customers you'll need to focus on attracting the right followers, and not just on attracting the most. Communicate often with useful information to increase your value, and focus on pitching your product in a genuine way. Make sure you have a professional web presence, and with any luck, you should start noticing your efforts pay off.
Don't focus on reaching the C-Suite. Focus on doing great work and serving your customers and community. That's how you can find the right opportunities and get the skills and experience to get to the top in your career.
Entrepreneurship is all about an idea that creates differentiated business value to one's customers. You must be able to convince your customers about the benefits that association with you or your products will give them. People are ready to pay if they are convinced about your services or products.
Customers are still setting the technology agenda. Not just you, our customers, but your customers as well. What more and more are telling you is what kind of services they need, and how and when they want those services delivered to them. And in fact, that is just the beginning.
Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects can enjoy them.
If you start thinking about eventualities, you lose your focus, and you can soon forget about it.
Your mind has a way of not letting you forget things you wish you could. Especially with people. Like, you'll always try your best to forget things that people say to you or about you, but you always remember. And you'll try to forget things you've seen that no one should see, but you just can't do it. And when you try to forget someone's face, you can't get it out of your head.
We live in a world where there are a hell of a lot of new inputs that need to be factored in to your business. It used to be just about your employees and your customers. Now there are all the issues about global warming, about sustainability, about ethics and now about gender and the distribution of wealth.
Focus on your customers and lead your people as though their lives depend on your success.
You kind of go through situations that don't work out, and then all of a sudden you have this baby in your hands and you forget about all of that. You forget about the last three years of your life. You just realize that everything unfolded exactly the way it was supposed to unfold.
When you focus solely on valuation and market share, you win some and you lose some. When you focus on the needs of your customers and help them achieve their dreams, you win every time.
I think a much better use of time and resources is to really focus on your existing users or customers and figure out what changes can you make in the Web site, the service, the product, whatever, to get them to come back more often to generate that repeat business and once you kind of figure out that formula, then when you get new customers the whole thing just kind of grows exponentially.
Know what your customers want most and what your company does best. Focus on where those two meet.
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