A Quote by Jack Welch

Companies don't give job security. Only satisfied customers do. — © Jack Welch
Companies don't give job security. Only satisfied customers do.
No one can guarantee you a job other than satisfied customers. That's the only thing that works. Nothing creates work other than products and services you provide that create satisfied customers.
Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
Customers who are merely satisfied remain your customers only as long as everything goes their way.
Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living.
Major brands don't know what to do with happy customers. They make it hard for customers to say thanks and way too often companies don't celebrate and embrace customers' positive gestures.
Satisfied customers are apathetic. Loyal customers will be your advocate.
Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.
Every job is different. I don't think that I've ever had that wonderful feeling when you've finished a job or where you feel like you've mastered it or sort of nailed it... You can never be satisfied. If you're satisfied, it's time to retire.
Only drug dealers and software companies call their customers 'users'
Most companies don't want their data co-mingled with other customers. Small companies will tolerate it.
Companies that hire employees..that are deeply passionate create companies that customers are really really passionate about, and those are the companies that have strong brands.
There are many commitments I have made for reducing poverty. One is to reform social security. Social security reaches only 44 percent of Mexicans. One of my goals is to give social security to all the people.
I would argue that we have a patriotic duty to move toward energy independence and clean energy. It is a matter of national security - energy security, climate security, economic security, job security, everything.
Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.
I see "demand creation" as a 20th-century construct that's bound up with advertising. It's an outmoded view of marketing that says, "First, we build a product or service, then we advertise it into people's lives." Embedded this view is the belief that companies control brands. This is a myth. My message all along has been that brands are actually created by customers, not companies. Companies only provide the raw materials - the products, messaging, behaviors - that people use these to create brands.
I am convinced that companies should put staff first, customers second and shareholders third - ultimately that's in the best interest of customers and shareholders.
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