A Quote by Jacqueline Woodson
My mother was a single mom whose days were spent as a customer service rep at Con Edison in downtown Brooklyn.
Related Quotes
Look, I think that when we started Virgin Atlantic 30 years ago, we had one 747 competing with the airlines that had an average of 300 planes each. Every single one of those have gone bankrupt because they didn't have customer service. They had might, but they didn't have customer service, so customer service is everything in the end.
I worked at Ikea as a customer service rep for two years and loved it.
Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service.
When Edison first started out with his "crazy" idea for the light bulb, skeptics were unmoved. They called Thomas Edison a con man and taunted him to prove his bulb could really work. Despite the naysayers, Edison pushed on, demonstrating the importance of sticking with his "crazy" idea which would go on to turn him into one of the world's most well-known entrepreneurs. The key here is to fan the foolish fire no matter what!
If I were hanged on the highest hill, Mother o’ mine, O mother o’ mine! I know whose love would follow me still, Mother o’ mine, O mother o’ mine! If I were drowned in the deepest sea, Mother o’ mine, O mother o’ mine! I know whose tears would come down to me, Mother o’ mine, O mother o’ mine! If I were damned of body and soul, I know whose prayers would make me whole, Mother o’ mine, O mother o’ mine!
I'm really grateful for my mom. And my mom always raised me being a single mother. Being a single mother, a lot of stress comes with that. You gotta work, you gotta come home and do everything.
Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our philosophy has been to take most of the money we would have spent on paid advertising and invest it into customer service and the customer experience instead, letting our customers do the marketing for us through word of mouth.
Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
Most customer service people are great. It's that one customer service person from hell that drives me crazy!
My father and mother in 1817 were forty-nine days on the road with their emigrant wagons [from Vermont] to Ohio. More than two days for each hour that I spent in the same journey.
We were from downtown, so we were rapping in Danceteria, in these white downtown clubs, really. Nobody downtown was rapping. Nobody we knew was rapping. So we were like, 'We should do it.' We weren't making fun of it; we loved it, and we wanted to be part of it.
Customer service should not be a department, customer service is everyone's job.
To quote a recent customer email, “I really appreciate your thoughtful and professional response. I don’t get that a lot from customer service. Usually, it’s scripted nonsense that makes it seem like I’ve done something wrong. You’ve single-handedly improved my perception tenfold. Someone there ought to give you a pay raise."
Basically, I was a kid growing up with a single mother in Brooklyn.
I found it very helpful not to do the venture round. Instead, I started with very little money, a few thousand dollars, and I did every job myself. I was the first photographer. I was the first customer service rep. I was the first online marketing person.
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