A Quote by James B. Stewart
My experience bears out an adage about airlines: People almost always opt for convenience and price, even while complaining loudly about crowded planes and a dearth of amenities.
Related Quotes
We can be aggressive at the right time with the right stakes when it comes to price. But I think for us, it starts and ends with people. And generally speaking, venture investors will say that. Right? That people are very important. It is all about the people. But at Anthemis, it is beyond "all about the people." Because it's almost exclusively about the people. We've been operating this way for a while.
You always see black people complaining about this and that, but you never see me complaining about how slow they work on my plantation.
Too many people go through life complaining about their problems. I've always believed that if you took one tenth the enrgy you put into complaining and applied it to solving the problem, you'd be surprised by how well things can work out.
What's all this whining about the environment? They're always talking about 'stop the clearcuts.' I mean do the math people. If we were out of trees then we wouldn't have any clearcuts to be complaining about now would we?
We have always said actually this isn't about money, it's not about price. This can be an experience. It doesn't have to be about buying something.
With various people complaining about "price gouging?... economist Walter Williams has coined a new term: "Tax gouging." But government is never accused of either "greed" or "gouging" ? not even when they bulldoze people's homes in order to turn.
I get audited almost every year.And in a way, I should be complaining. I'm not even complaining. I don't mind it. It's almost become a way of life. I get audited by the IRS. But other people don't.
Did you know that Christmas Day is absolutely the best day to fly? It is. No crowded airports and crowded planes. I always flew to Australia. That's what Christmas was for me - a plane journey to the next tournament.
Did you know that Christmas Day is absolutely the best day to fly? It is. No crowded airports and crowded planes. I always flew to Australia. That's what Christmas was for me - a plane journey to the next tournament
High fidelity is a rich experience, and you'll put up with terrible convenience to get it - maybe it's high cost, waiting in line, jumping through hoops. High convenience is the opposite - it's a commodity, but it's cheap and easy and ubiquitous. A great exclusive boutique shop is high fidelity; Wal-Mart is high convenience. Both are hard to establish in their own way. The thing to remember about sustaining either is that you can't sit still. Some other entity will always find a way to challenge your fidelity position or your convenience position.
Most people do not realize that as they continue to find things to complain about, they disallow their own physical well-being. Many do not realize that before they were complaining about an aching body or a chronic disease, they were complaining about many other things first. It does not matter if the object of your complaint is about someone you are angry with, behavior in others that you believe is wrong, or something wrong with your own physical body. Complaining is complaining, and it disallows improvement.
I probably spend more on food than a lot of people, and I feel good about the whole food chain I'm supporting when I'm doing it. But even I have to remind myself. I'm always complaining about the prices at the farmer's market.
There are many people talking about access to space and, 'How can we make that cheaper? How can we turn that into a Southwest Airlines versus the big airlines?'
The thing about stories is that they almost always find their way onto the page, even if it takes a while.
I've said repeatedly publicly, and other members have, that until you adjust the eligibility for entitlements, do things like raising the age for Medicare for future beneficiaries. Not for those currently receiving or those about to receive. Have serious means testing for high income people. You know Warren Buffett's always complaining about not paying enough taxes. And what I'm complaining about is we're paying for his Medicare. We ought not to be providing these kinds of benefits for millionaires and billionaires.
In America access is always about architecture and never about human beings. Among Israelis and Palestinians, access was rarely about anything but people. While in the U.S. a wheelchair stands out as an explicitly separate experience from the mainstream, in the Israel and Arab worlds it is just another thing that can go wrong in a place where things go wrong all the time.
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