A Quote by James Branch Cabell
Literature is a vast bazaar where customers come to purchase everything except mirrors.
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At the end of the day, customer choice is essential. And we don't make products that compete with Apple, nor make products that compete with Google. Our customers come in both iOS and Android flavors, and I hope our customers can still buy the products they want to purchase wherever they want to purchase them.
Nothing is harmful to literature except censorship, and that almost never stops literature going where it wants to go either, because literature has a way of surpassing everything that blocks it and growing stronger for the exercise.
We need a wireless mobile device ecosystem that mirrors the PC/Internet ecosystem, one where the consumers' purchase of network capacity is separate from their purchase of the hardware and software they use on that network. It will take government action, or some disruptive technology or business innovation, to get us there.
He knew everything about literature except how to enjoy it.
Our assimilation efforts are based on building long-term relationships and value with our customers, and the success of these efforts is measured partly by our ability to stimulate customers to make a second purchase within 90 days.
I firmly believe that Harper's Bazaar is the star. I am there to make it the best it possibly can be, but there should be no confusion. I want to put Harper's Bazaar front and center.
Only by moving away from the comforts of your conference room to truly engage with and listen to your customers can you learn in depth about their problems, produce features to solve those problems, and learn what drives customers to recommend, approve, and purchase products.
The whole of Paris is a vast university of Art, Literature and Music... it is worth anyone's while to dally here for years. Paris is a seminar, a post-graduate course in everything.
The use of literature is to afford us a platform whence we may command a view of our present life, a purchase by which we may move it....we see literature best from the midst of wild nature, or from the din of affairs, or from a high religion. The field cannot be well seen from within the field.
Customers who are merely satisfied remain your customers only as long as everything goes their way.
Sustainable growth is characterized by one simple rule: New customers come from the actions of past customers.
Sometimes there are customers who get in difficulty because of situations that are out of their control. These are customers with genuine needs, and the role of the bank is to accommodate these customers, and there is a real need to reschedule the loans of these customers.
Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting.
New Customers come from the action of past customers
The outside-in discipline requires that you have an explicit customer-based reason for everything you do in the marketplace. Managers need to create what I call "customer pictures," verbal descriptions of customers that highlight the key customer characteristics and make those customers come alive. Although managers never know as much about customers as they want and need to know, the outside-in discipline requires that they construct customer pictures anyway, basing the pictures on whatever hard data they have plus hypotheses and intuition.
If you ask who are the customers of education, the customers of education are the society at large, the employers who hire people, things like that. But ultimately I think the customers are the parents. Not even the students but the parents. The problem that we have in this country is that the customers went away. The customers stopped paying attention to their schools, for the most part.
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