A Quote by Jan Carlzon

Any time a customer comes into contact with any aspect of a business, however remote, is an opportunity to form an impression. — © Jan Carlzon
Any time a customer comes into contact with any aspect of a business, however remote, is an opportunity to form an impression.
I would have been content with any job however thankless, in any quarter however remote, if I had a chance of making a corner of the desert blossom and the solitary place glad.
We will never allow anyone, any organization, or any political party, at any time or in any form, to separate any part of Chinese territory from China.
I have known Trent Lott for 20 years, ... I don't believe he's racist. But he must proactively send a message to his colleagues in the Senate and the American people that he is absolutely opposed to any segregation in any form and racism in any form and discrimination in any form.
Contact with the customer is what business is all about.
A horse perceives eye contact as provocative, as if it and its status in the herd are not being respected. If it cannot avoid eye contact, it will react in a different way, by rebelling for example. In dressage you don't get anywhere by not showing respect, however superior your species might be. Any animal trainer can tell you that. In the mountains in Argentina there's a wild horse which will jump off the nearest precipice if any human tries to ride it.
The problem with Wal-Mart is that it's a business model premised on offering the customer low prices at any cost - any cost to society, any cost to workers. They've got a lot of competition and have influenced people to follow their model through simply providing a model that is so successful at making profits.
The literary aspect of the film business excites me, but show business in general doesn't take any mental giant.
The combination of a workable basic formula and the capacity to improve over time is what one hopes for in any aspect of society: business, government, the non-profit sector.
We must unite. Violence against women cannot be tolerated, in any form, in any context, in any circumstance, by any political leader or by any government.
Any business, no matter what it is, lives or dies by the customer reaction it creates.
Weighing benefits against costs is the way most people make decisions - and the way most businesses make decisions, if they want to stay in business. Only in government is any benefit, however small, considered to be worth any cost, however large.
Any practice of business which would dominate the country by its own selfish interest is a destruction of equality of opportunity. Government in business, except in emergency, is also a destruction of equal opportunity and the incarnation of tyranny through bureaucracy.
From time to time, I do consider that I might be mad. Like any self-respecting lunatic, however, I am always quick to dismiss any doubts about my sanity.
What I want to make clear though is that we oppose terrorism in any form. However, any operation against terrorism should be under the framework of the United Nations and follow the fundamental principles of international laws.
Like any small business owner, I experienced the pressures of building a company from the ground up - developing a business plan, balancing the books, meeting payroll and building a customer base.
Like any small business owner, I experienced the pressures of building a company from the ground up - developing a business plan, balancing the books, meeting payroll and building a customer base
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